Senior Associate, HR Operations

ABN AMRO Bank N.V.; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading financial institution in London is seeking an HR professional to manage various operational tasks including onboarding, offboarding, and oversight of HR processes. The ideal candidate will have experience with HR systems and demonstrate strong attention to detail and a collaborative spirit. Join a dynamic team focused on customer experience and inclusivity in the workplace.

Benefits

Inclusive workplace environment

Opportunities for professional growth

Meaningful projects that impact clients

Qualifications

• Experience in banking or financial services is preferred.
• Understanding of GDPR requirements as they relate to HR activities.
• Ability to interact professionally at all levels.

Responsibilities

• Leads team activities including meetings and action tracking.
• Monitors HR project progress and team objectives.
• Executes operational processes like onboarding and offboarding.

Skills

Experience with HR and payroll systems

Working knowledge of immigration legislation

Intermediate Excel skills

Experience in managing employee lifecycle processes

Strong attention to detail

Collaborative approach

Strong customer focus

Comfortable in a dynamic environment

Tools

ADP

SuccessFactors

PowerBI

Qualtrics

Job description

At a glance

The mission of HR UK is to provide a proactive service that aligns with ABN AMRO’s UK business strategy and culture, supporting leadership and employees.

This role is positioned in the Human Resources department and has a reporting line to the HR Business Partner.

Your job

This role is responsible for a variety of operational tasks across the HR team, covering both HR and Reward functions. It is broad in scope, with a particular focus on operational activities, including reporting, governance, and maintaining operational processes.

Key Responsibilities

• Leads the coordination of team activities such as weekly kick-offs, team meetings, and the HR annual plan, including action tracking.
• Monitors progress of annual HR projects and team objectives.
• Executes key operational processes such as onboarding and offboarding.
• Coordinates the intake of overseas employees on graduate rotations.
• Manages immigration and visa processes for employees and internal transfers.
• Maintains and updates HR standard operating procedures and work instructions for employee lifecycle events.
• Keeps abreast of technology changes within the business and informs the UK HR team of relevant updates.
• Supports Procurement with the onboarding of third‑party contracts managed by HR.
• Oversees the maintenance and updates of all third‑party contracts owned by HR.
• Reporting and Management Information (MI)
• Prepares monthly and quarterly dashboards, as well as ad hoc reports.
• Collates and analyses onboarding and exit interview data, sharing insights with the wider team and HR Business Partners.
• Supports the annual budget process in collaboration with Payroll and HR Business Partners.
• Ensures data integrity within HR systems and supports effective system processes.
• Data, Privacy and Risk Management
• Assists the HR team with risk‑related tasks including tracking HR risk events, completing periodic risk monitoring, and contributing to reporting activities such as the monthly risk dashboard.

Your profile

• Experience working with HR and payroll systems (ADP and SuccessFactors preferred but not essential).
• Working knowledge of immigration legislation and Home Office Sponsorship/Visa processes.
• An awareness of GDPR requirements as they relate to HR activities.
• Intermediate Excel skills, including the ability to run reports and present data clearly.
• Interest in developing skills with reporting tools such as PowerBI and Qualtrics.
• Experience in managing employee lifecycle processes (e.g. onboarding, offboarding).
• Experience in banking or financial services (preferred but not essential).
• Strong attention to detail, particularly in reviewing and drafting HR documentation.
• Understanding of the regulatory and legal framework relevant to HR.
• Ability to respond promptly and professionally to business requests.
• Strong customer focus and commitment to service excellence.
• Collaborative approach with a focus on achieving team results.
• Adapts positively to change and supports others in understanding its benefits.
• Demonstrates discretion and maintains confidentiality.
• Effectively manages time to meet targets and plans short‑term work activities within scope.
• Ability to interact professionally and credibly with stakeholders at all levels.
• Comfortable working in a dynamic environment with a flexible approach to new challenges.
• Maintains professionalism and composure in high‑pressure situations.
• Consistently presents a positive image of the HR department and ABN AMRO.

Your working environment

At ABN AMRO, we believe in "Banking for better, for generations to come." Equal opportunities for everyone are a crucial foundation, as we strive for an inclusive culture where all employees feel seen, heard, and valued. Our vision of being a personal bank in the digital age aligns perfectly with the demand for surprising insights and innovative solutions, born from a diverse interplay of cultures and experiences. We focus on customer experience, sustainability, and building a future‑proof bank, conducting annual reviews to ensure equal pay for equal work. Join a bank that embraces ingenuity and ambition, and make an impact with us for a better future.

What we offer

Joining ABN AMRO means working on meaningful projects. Projects that have an impact on our clients. Working with a wide range of people with different backgrounds, opinions and ideas. In the UK, in the Netherlands or elsewhere in our international network. We offer an environment where you will be challenged on a daily basis – professionally as well as on a personal level – so that you can grow to become the professional you want to be.

Interested?