Senior Associate, Finance Business Advisor, CBS, Belfast

TN United Kingdom; Belfast; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Mercury Business Advisor to enhance client engagement through financial advisory support. In this dynamic role, you will proactively address financial risks, facilitate training, and leverage your analytical skills to ensure client satisfaction. This position offers the opportunity to work in a fast-paced environment while contributing to profitable growth and personal development. Join a diverse and inclusive culture that values individuality and empowers you to make an impact in your career.

Benefits

Continuous learning opportunities

Flexible working tools

Transformative leadership coaching

Diverse and inclusive culture

Qualifications

• At least two years of experience in a financial or business role.
• Proven stakeholder management and client service skills.

Responsibilities

• Engage with client teams based on report analysis to mitigate financial risk.
• Facilitate training on Mercury and financial best practices.

Skills

Analytical Skills

Problem-Solving

Communication Skills

Time Management

Client Service Skills

IT Skills (Word, Excel, Outlook, PowerPoint, SharePoint)

Education

Experience in a client-driven professional environment

Job description

The Mercury Business Advisor plays a key role in advising and supporting our client-serving engagement teams by making the best use of our financial system, Mercury, and its processes to effectively manage their projects with EY’s external clients. Responsibilities include:

• Proactive outreach to engagement teams to address financial risks identified through exception reporting, fostering a culture of financial awareness and accountability.
• Providing financial advisory support to engagement teams.

This is an exciting, fast-paced role that contributes to profitable growth and career development within EY. You will also embody the EY culture and reputation.

Your key responsibilities

• Engage with client teams based on report analysis, ensuring queries are resolved to mitigate financial risk.
• Facilitate training on Mercury and financial best practices.
• Share knowledge and support team members across borders and service lines, leveraging best practices.
• Provide financial advisory support via phone or online chat, review pricing and engagement budgets, explain financial impacts, and support billing and engagement setup queries.

Analytic and Decision-Making Responsibilities

• Make decisions to ensure timely and accurate responses to client queries, escalating when necessary.
• Manage interactions with clients, leveraging soft skills and a global mindset.
• Prepare for client discussions by leveraging system and finance expertise, prioritizing topics, and consulting with experts as needed.

Skills and attributes for success

• Professional approach with empathy and client perspective.
• Problem-solving and credible solution provision.
• Ability to challenge appropriately.
• Strong analytical, numeracy, and attention to detail skills.
• Excellent time management and ability to handle multiple priorities.
• Proactive learning, knowledge sharing, and translating technical jargon into business terms.
• Effective listening, judgment, and escalation when needed.
• Excellent communication skills for delivering presentations and training.
• Ability to communicate challenging messages professionally.
• Change advocacy skills.

Minimum qualifications

• At least two years of experience in a client-driven professional environment in a financial or business role.
• Proven stakeholder management and client service skills.
• Experience working remotely with customers.
• Ability to work in a fast-paced, high-activity environment.
• Strong IT skills: Word, Excel, Outlook, PowerPoint, SharePoint.
• Adaptability, innovation, confidence, and quick decision-making skills.

What we offer

• Continuous learning to develop your skills.
• Success on your terms with tools and flexibility.
• Transformative leadership through coaching and insights.
• A diverse and inclusive culture that embraces individuality and empowers voices.