Senior Associate - Digital Product Mgmt

American Express; London; Hybrid; GBP 50,000 - 90,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision insurance

Flexible working model

Generous paid parental leave

Free access to wellness centers

Confidential counseling support

Career development opportunities

Job summary

An established industry player is seeking a dynamic Senior Associate Digital Product Manager to lead product development and execution. This role is crucial for driving innovation and delivering impactful solutions within a global team. The ideal candidate will have a strong background in software product management and a passion for creating high-quality technical products. You'll be part of a collaborative environment that values your contributions and supports your career growth. If you're ready to make a significant impact and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in software product management required.
• University degree or comparable experience in a technical discipline.
• Ability to manage scope against team capacity and priorities.

Responsibilities

• Lead capability discovery, define features, and execute on the product roadmap.
• Collaborate with SMEs and scrum teams to deliver high-quality features.
• Drive the discovery and execution of capabilities to meet business goals.

Skills

Software Product Management

Problem-solving skills

Organizational skills

Analytical skills

Communication skills

Quick learner

Education

University Degree in Computer Science or Engineering

Tools

BDD (Behavior-Driven Development)

Scrum methodology

Job description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The Global Accounts Receivables team is part of the Enterprise Platforms Centre of Excellence (COE). The team plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase card member value. The team drives the development of products and software that deliver on business growth while increasing speed to market, enhancing customer experience, and building out our global next generation cloud based microservices platform for Accounts Receivable.

How will you make an impact in this role?

We are seeking a highly skilled and motivated Product Manager to join our dynamic team. This role offers the opportunity to solve complex problems, drive innovation and deliver impactful solutions to market. As a pivotal member of our scrum team, you’ll lead capability discovery, define features, and execute on a roadmap to meet our business goals. The ideal candidate will be comfortable working on a technical product, a strategic thinker, curious, with a proven track record in product management, and a passion for product execution.

As a Senior Associate Digital Product Manager, you will play a pivotal role in the design, development, and management of product activities from initial definition and planning through to release. Your primary responsibility will be to ensure the successful execution of the product roadmap by partnering closely with SMEs, other product people and the scrum team. You will be instrumental in delivering high-quality features on time and driving the discovery and execution of capabilities to meet our Objectives and Key Results (OKRs).

Minimum Qualifications:

• 5+ years of experience in Software Product Management as a product manager.
• University Degree required or comparable experience in computer science, engineering, or a related technical discipline.
• Demonstrated experience delivering technical products, preferably in finance or accounts receivable.
• Experience in capability discovery, feature definition, and roadmap execution.
• Solid understanding of BDD (Behavior-Driven Development) practices and ability to write acceptance criteria.
• Track record of delivering high-quality features that align with business goals.
• Problem-solving, organizational, and analytical skills.
• Quick learner and driven to learn new functionality.
• Strong written and verbal communication skills.
• Ability to manage scope against team capacity and priorities and complete tasks.
• Ability to work independently, manage competing priorities, and meet deadlines.

Preferred Qualifications:

• Proven experience working with scrum teams to deliver technical products, ideally in finance or accounts receivable.
• Excellent collaboration skills to work effectively across cross-functional teams and stakeholders.
• Demonstrated ability to write detailed user stories with BDD acceptance criteria.
• Attention to detail to ensure feature quality, clear documentation, and smooth execution.
• Quick learner with a proactive mindset to understand new domains and technologies.
• Adept at decomposing complex information into clear, actionable deliverables.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.