Senior Assistant Technical Officer Band 2 to 3 progression

Whittington NHS Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare organization in Greater London is seeking a Senior Assistant Technical Officer to support the Pharmacy Department. This role involves ensuring the timely dispensing of medications and supervising a team in a fast-paced environment. Candidates should possess good customer service skills, hold an NVQ Level 2 Certificate in Pharmacy Services or equivalent, and have GCSEs in Maths and English at Grade C (4) or above. This is a great opportunity for career progression in hospital pharmacy.

Qualifications

• GCSE or equivalent required.
• NVQ Level 2 in Pharmacy preferred.
• Ability to work under pressure with accuracy.

Responsibilities

• Ensure timely and accurate dispensing of medicines.
• Support the dispensary manager in operational oversight.
• Supervise assistant technical officers.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Attention to detail

Computer literacy

Education

GCSE in Maths and English at Grade C (4) or equivalent

NVQ Level 2 in Pharmacy or equivalent

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

For our current apprenticeship vacancies, please go to https://www.gov.uk/apply-apprenticeship and use Keyword 'Whittington'

By applying for this role, you accept that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

Job Overview

An exciting opportunity has arisen, and we are currently seeking to recruit an enthusiastic and motivated Senior Assistant Technical Officer to join and support our busy team in the Pharmacy Department at the Whittington Hospital. You will support the provision of pharmacy services across the Trust, and provide a professional, efficient and customer focused service following agreed departmental policies and procedures.

We are looking for a candidate who has good customer service and interpersonal skills, communicates well, and demonstrates the ability to prioritise and organise work to meet deadlines. The candidate ideally should have previous pharmacy experience and hold an NVQ Level 2 Certificate in Pharmacy Services or equivalent. If not, you will undertake the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff through the Apprenticeship framework. You must have GCSEs in both Maths and English at Grade C (4) or above, or equivalent.

Are you looking for the opportunity to develop your skills and career progression?

Why not try an interesting role in hospital pharmacy?

This could be your first step into a rewarding, challenging, progressive and lifelong career in hospital pharmacy.

Main Duties

• Ensure timely, safe, and accurate dispensing of medicines to patients.
• Support the dispensary manager/Deputy Manager in overseeing dispensary operations.
• Supervise and allocate tasks to assistant technical officers in the dispensary.
• Assist in managing the dispensary department.

Working for Our Organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Detailed Job Description and Main Responsibilities

The post holder will assist with dispensing duties after appropriate training and handle enquiries from ward staff, directing them as needed. They will manage stock replenishment, and maintain tidy dispensary storage while supporting stock control and ordering procedures. Responsibilities include participating in ward top-up services, filing documentation, and returning or disposing of stock per procedures. They will train staff in using the CD Omnicell system, supervise assistant technical officers, and support their development. The role requires maintaining cleanliness, observing safety standards, and providing courteous communication to staff, patients, and relatives. Additionally, the post holder will participate in rota duties, follow all departmental procedures, and complete other tasks as directed by management.

Person Specification

Education / Qualification

Essential Criteria

• GCSE or equivalent

Desirable Criteria

• NVQ Level 2 in Pharmacy
• Previous work experience in pharmacy

Personal Qualities and Experience

Essential Criteria

• Ability to work under pressure whilst maintaining accuracy and attention to detail.

Desirable Criteria

• Knowledge of efficient stock control

Skills and Abilities

Essential Criteria

• Able to organise and prioritise workload, and to meet pre-determined deadlines
• Computer literacy / IT skills

Desirable Criteria

• Experience of dispensing all kinds of prescriptions

Safeguarding Children and Adults

• Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
• Ensure you are familiar and comply with the London Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
• Ensure you are familiar and comply with local protocols and systems for information sharing.
• Know the appropriate contact numbers and required reporting lines.
• Participate in required training and supervision.
• Comply with required professional boundaries and codes of conduct.

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Your Application Form

1. Provide only business email address for your referees – we are unable to request references from Yahoo, Hotmail, or Gmail accounts.
2. Make sure you include all evidence of where you meet the essential requirement on the job's description as this forms the base of our shortlisting criteria.

Our Processes

1. Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
2. If you do not hear from us up to 3 weeks after the closing date of the job, unfortunately this means you have not been successfully shortlisted for interview. If you require feedback on your application please contact the appointing manager detailed in the body of the advert.
3. Please check your emails regularly as all correspondence from us will be via trac.systems – occasionally these emails will go into your Junk folder.
4. Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.

Other Important Information

• Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
• Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
• In submitting an application form, you authorise Whittington Health NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit https://www.trustid.co.uk.

Please note that during the recruitment process your identity documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

We would welcome applications from individuals who are from underrepresented groups in the organisation

For further support on submitting an application please refer to the NLPSS Applicant Toolkit: https://royalfree.pagetiger.com/cuuomnr/1.

Applicant Requirements

This post will require a submission for disclosure to be made to check for any unspent criminal convictions.

Documents to Download

• Job description and Personal specification (PDF, 288.4KB)
• Whittington Probationary Policy (PDF, 298.0KB)
• Whittington Employment Promise (PDF, 22.4KB)