Senior Assistant, Pharmacy Logistics

Cwm Taf Morgannwg University Health Board; Wales; On-site; GBP 24,000 - 28,000; Full time

Job summary

A regional health board in Wales is looking for a Senior Assistant in Pharmacy Logistics. The role involves supporting the logistics manager and pharmacy technicians, managing drug distribution, and ensuring efficient stock control. Candidates should possess strong organizational skills, experience in supply chain management, and be willing to obtain relevant qualifications. This is a full-time position with opportunities for professional development and training.

Benefits

Excellent training and development opportunities

Supportive work environment

Job stability in the NHS sector

Qualifications

• Candidates must possess excellent communication skills and organizational abilities.
• Experience in procurement or supply chain management is essential.
• Willingness to obtain NVQ Level 2 in Pharmacy Services.

Responsibilities

• Provide support to Logistics Manager in pharmacy operations.
• Manage ordering, receipting, and stock control of medicines.
• Train pharmacy assistants on operational procedures.

Skills

Communication skills

Organizational skills

Ability to work under pressure

Ability to train/supervise others

Accurate and methodical

Flexible and adaptable

Education

NVQ Level 2 in Pharmacy Services

GCSE in English and Mathematics

Manual Handling Training

ECDL or equivalent computer qualification

Tools

Automated pharmacy systems

Wellsky

Job description

Go back Cwm Taf Morgannwg University Health Board

Senior Assistant, Pharmacy Logistics

The closing date is 28 December 2025

An exciting opportunity has become available to join the pharmacy team at the Princess of Wales Hospital as a Logistics Senior Assistant.

Our Assistants are valued members of the Pharmacy team and this role is an opportunity to develop further in the areas of logistics and procurement.

The post holder will work closely with our team of Pharmacy Assistants to provide an efficient Pharmacy Logistics service providing support to the Senior Technician and Logistics Manager to include all aspects of ordering, receipting, stock control and distribution of medicines.

You must possess excellent communication, organizational skills and have experience in a procurement / supply chain management environment.

We are committed to the development of our staff and offer excellent training where you will be supported and encouraged to develop in this role.

Applicants must have or be willing to work towards an NVQ level 2 in Pharmacy Service skills / Pharmaceutical Sciences. English and Mathematics GCSE to a level C or above is essential.

We will welcome applications from applicants who wish to work on a fulltime time basis (37.5 hours) or a part time basis (To be agreed with post holder) with normal working patterns being 37.5 hours (Monday to Friday 8.30-5.00pm) 30 hours ( To be agreed with post holder).

Main duties of the job

The successful post holder will provide support to the Logistics Manager and Senior Technician and under their supervision you will be involved in a broad range of activities including all aspects of ordering, receipting, stock control and distribution of medicines. The role will include manual handling and the movement of pharmacy goods within the department.

The successful candidate will also be required to be a trouble‑shooter for the automated pharmacy dispensing system being able to identify and resolve faults/problems with the pharmacy robot, evaluating potential causes and solutions and taking appropriate action.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh,we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Accurately goods receive pharmaceuticals checking and matching delivery paperwork, inputting the receipt data onto Wellsky and passing all paperwork to Pharmacy Finance Office to enable prompt invoice processing.

Create, review and process orders to nominated suppliers adhering to UHB standing financial instructions and Pharmacy Standard Operating Procedures.

Communicate with suppliers to ensure adequate, timely and accurate supplies of medicines ensuring that potential and ongoing supply issues are referred to the appropriate staff in order to maintain continuity of supplies.

Oversee the receipt and storage of medicines into the robot, prioritizing loading and identifying and resolving loading issues reporting to the Logistics Management Team where appropriate.

Investigate, follow-up and record any discrepancies with stock received, ensuring that incorrect, inappropriate, or damaged deliveries are returned to suppliers so that financial credits can be claimed and processed.

Check expiry and short‑dated stock records in robot and in Expiry file for items due to expire, removing these items from stock, issuing to waste and requesting reorder if required.

Participate in the induction and training of pharmacy assistants, pre‑registration pharmacy technicians and new staff by explaining and demonstrating duties.

To be a first line trouble‑shooter for the automated pharmacy dispensing system, undertake routine robot stock maintenance and provide training for all levels of Robot users to include basis users and troubleshooters.

Undertake rolling cycle counts of ward automated cabinets to maintain accurate stock levels and records, adjusting stock and reporting potential discrepancy problems and provide training in all aspects of Robot / Ward cabinet use, from induction of new staff to training new departmental trouble‑shooter.

Further detailed information is available on the main job description.

Person Specification

Qualifications

• Knowledge of procurement/supply chain management, or invoicing procedures acquired through NVQ Level 3 or equivalent
• Knowledge of basic purchasing principles, invoicing and procurement technology.
• Maths and English at GCSE or equivalent level.
• NVQ2 (relevant units) in Pharmacy Services, or be committed to obtaining this.
• Manual Handling Training or able to successfully complete.
• ECDL or equivalent computer qualification.
• Chartered Institute of Purchasing and Supplies (CIPS) / NVQ level 3 Distribution and Warehousing

Experience

• Experience in procurement / supply chain management environment.
• Experience of working with computerised / automated systems.
• Familiar with drug names/pharmacy terminology.

Abilities and skills

• Communication skills with the ability to communicate routine information effectively both written and verbally.
• Ability to prioritise routine tasks and to organise own workload.
• Ability to work under pressure accurately and consistently.
• Ability to prioritise routine tasks and to organise own workload.
• Ability to train/supervise others.
• Accurate and methodical in approach to tasks and problem solving.
• Ability to work to procedures.
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.
• Conscientious, responsible and reliable.
• Able to use own initiative.
• Flexible and adaptable approach to work; able to deal with frequent interruptions for troubleshooting and/or queries.
• Ability to remain calm in a busy environment.
• Organised and good timekeeping.
• Enthusiastic and self‑motivated.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board