Senior Applications Analyst | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; Epsom; On-site; GBP 40,000 - 50,000; Full time

Job summary

A healthcare provider in England is looking for an individual to build and support clinical applications within their electronic patient record system. Responsibilities include ensuring a high-quality customer-focused service, providing operational support, and monitoring system performance. Candidates should be prepared to collaborate with clinical staff and manage various application modules. This role offers a unique opportunity to enhance healthcare solutions for diverse communities. The application deadline is 23 Dec 2025.

Responsibilities

• Build and support clinical applications modules for the Trust.
• Provide customer-focused service and support to clinical and corporate services.
• Monitor system performance and improve application support services.

Job description

Responsibilities

• The Clinical Programme Team: The key system within the Trust for its electronic patient record is provided by Oracle Cerner Millennium. The department also supports other clinical applications and systems within its remit.
• The role of the team is to build and support applications and clinical systems for the Trust, through the provision of a customer focused collaborative, responsive and clinically safe applications.
• You will be responsible for the build and support of Clinical Applications modules as defined and agreed within the remit of the post. Working together with Cerner, Cerner AMS, and other suppliers, provide application and operational support to ensure day to day delivery of the Trust electronic patient record.
• You will provide a customer‑focussed service of the highest quality and effectiveness which meets the needs of clinical/corporate services and is delivered in accordance with national guidance, trust Strategy, statutory legislation, and current best practice. This will entail working with clinical and operational staff at all levels; with suppliers, managing their turn‑around for requests within your area of expertise; applying application design principles, both generic and specific to the application system, ensuring that the application meets the clinical and operational needs of the requestors and the Trust, with the patient in mind at all times.
• You will assist the lead for the Trust in one or more specialist modules of the Trust EPR system application or other systems (such as Clinical Documentation, PAS, Order Comms, Critical Care, Digital Dictation/Correspondence etc), providing specialist subject matter expertise.
• You will provide support to managers, providing them with evidence and advice to support recommendation.
• You will work with the Clinical Applications Technical Team to monitor system performance of the applications, utilisation and to improve performance of the system and the support service and to ensure the application is tested to be clinically safe and complies with information governance principles.
• You will advise, design, and support the development and use of safe processes for the use of applications within clinical services.
• You will contribute to and support the development of an application design methodology and capability within the team. Including requirements management, design, build, deploy, optimise and support, undertaking monitored support processes, with incident and problem management.

Trust Information

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

This advert closes on Tuesday 23 Dec 2025