Senior Application Support Officer

Remedy Recruitment Group; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is urgently seeking a Senior Application Support Officer to join a Finance Application team at Bristol City Council. This hybrid role requires extensive experience with Unit4 ERP finance system and proven knowledge of the AR module. The successful candidate will support a project to improve debt collection processes and will be involved in automating processes and creating necessary reports.

Qualifications

• Must have extensive experience of using and supporting Unit4 Finance system.
• Proven experience in using the AR (Account Receivable) module.
• Good SQL knowledge and experience creating reports.

Responsibilities

• Provide support to a project aimed at improving debt collection.
• Automate processes where possible.
• Create reports and provide data to inform decisions.
• Support the move to SaaS and provide 2nd line support.

Skills

Extensive experience of using Unit4 Finance system

Proven experience in AR (Account Receivable) module

Good SQL knowledge

Experience creating reports in Report Studio

Job description

Senior Application Support Officer

Our client is urgently looking for a Senior Application Support Officer to join their Finance Application team, which is part of the Corporate Application team at Bristol City Council. They use Unit4 ERP finance system and are in the process of migrating to Unit4 SaaS product. You must have extensive experience of using and supporting Unit4 Finance system ideally in a local government environment. They are particularly interested in someone who has proven experience in using the AR (Account Receivable) module of the system, as part of this role you will provide support to a project that aims to improve how outstanding debt is collected and automate processes where possible. There will be a requirement to create reports and provide data to help inform decisions. In this role you may also be involved in supporting the move to SaaS as well as providing 2nd line support and issue resolution. You also need to have good SQL knowledge and experience creating reports in Report Studio, including XtraReports. This is a hybrid role where you can mainly work from home; however, when required your office base will be City Hall, College Green, Bristol. You will be expected to come to Bristol to collect your equipment and undertake an induction.

Must have experience of using Unit4 ERP Finance system as well as providing support. Must have proven experience in AR (Account Receivable) module in Unit4.