Senior Application Consultant

AVEVA; Cambridge; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Gratuity

Medical and accidental insurance

Very attractive leave entitlement

Emergency leave days

Childcare support

Maternity and paternity leaves

Education assistance program

Home office set up support (for hybrid

Well-being support

Job summary

AVEVA is seeking a skilled professional for a hybrid role in the UK to leverage AVEVA System Platform and SCADA experience across oil, gas, and food & beverages industries. The role requires hands-on operations management, strong troubleshooting abilities, and solid communication to mentor junior team members.

You will contribute to delivery, troubleshooting, and documentation while collaborating with global teams in a diverse environment. Travel to customer sites may be required.

Qualifications

• Hands-on operations and management experience in Food & Beverages or Oil & Gas.
• Experience in AVEVA System Platform or any SCADA product.
• Good understanding of the Food & Beverages or Oil & Gas industry with knowledge of supply chain, manufacturing and operations.

Responsibilities

• Technical troubleshooting, analysis, and diagnosis of product issues.
• Technical troubleshooting, analysis, and diagnosis of custom application issues.
• Technical troubleshooting, analysis, and diagnosis of custom integration issues.
• Ensure case updates and resolution timeframes align with SLAs.
• Delivery of product issue workarounds or fixes; replication of customer issues.
• Development of technical documentation.

Skills

Operations management

SCADA knowledge

Presentation skills

Team player

Troubleshooting

Tools

AVEVA System Platform

Microsoft SQL Server

Visual Studio (VB.NET/C#)

Job description

AVEVA is creating software trusted by over 90% of leading industrial companies.

AVEVA is a global leader in industrial software, driving digital transformation and sustainability. By connecting the power of information and artificial intelligence with human insight, AVEVA enables teams to use their data to unlock new value. We call this Performance Intelligence. AVEVA’s comprehensive portfolio enables more than 20,000 industrial enterprises to engineer smarter, operate better and drive sustainable efficiency. AVEVA supports customers through a trusted ecosystem that includes 5,500 partners and 5,700 certified developers around the world. The company is headquartered in Cambridge, UK, with over 6,500 employees and 90 offices in over 40 countries. Learn more at www.aveva.com.

We take pride in our core values and the diversity of our people, valuing the unique experience and expertise that people from different backgrounds bring to our business. At AVEVA, we’re all about Limitless possibilities. Are you?

Minimum 05-08 years of experience

Working Knowledge of IT in Oil and Gas,Food & Beverages industries with good understanding of manufacturing ,production management, operations management, quality management, plant maintenance, material handling, inventory management, dispatch management etc.

The applicant should have the below Qualifications:

• Hands on Operations and Management experience in the Food and Beverages or Oil and Gas.
• Experience in Current versions of AVEVA System Platform or any SCADA product
• Good understanding of the Food and Beverages or Oil and Gas industry with sound knowledge of the supply chain management including manufacturing and operations.
• Should have good presentation and communication skills.
• Should be a good team member, mentor/guide to the junior members with the development activities.
• Should be able to question the status quo of the customer.
• Document activities and findings in a case tracking tool.
• Technical troubleshooting, analysis, and diagnosis of product issues.
• Technical troubleshooting, analysis, and diagnosis of custom application issues.
• Technical troubleshooting, analysis, and diagnosis of custom integration issues.
• Ensure case updates and resolution timeframes are in line with service-level agreement.
• Delivery of product issue workarounds or fixes;
• Replication of customer issues.
• Development of technical documentations.

Preferred Qualifications

• Experience with Microsoft SQL Server database development tools and languages (SQL, PL/SQL, T-SQL);
• Experience with Microsoft SQL Server database administration.
• Experience with Microsoft Visual Studio, including VB.net and/or C#

On occasion the position will require travel for training, delivery of onsite services, or to present at customer events.

India Benefits include:

• Gratuity
• Medical and accidental insurance
• very attractive leave entitlement
• emergency leave days
• childcare support
• maternity
• paternity and adoption leaves
• education assistance program
• home office set up support (for hybrid roles)
• well-being support

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.

Hiring process

AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.