Senior Analyst B2C

Virgin Media Business Ireland; Greater London; Hybrid; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Wellbeing benefits

Pension plan

Volunteer time off

Learning platform access

Job summary

Liberty Global is seeking a data-driven Commercial Activation Analyst to support strategic projects across our group. You will deliver actionable insights, shape proposition and go-to-market strategies, and help improve customer loyalty and ARPU.

Under Senior Managers, you’ll manage work packages, perform market research, and contribute to strategic meetings. You’ll work with Excel, Power BI, and Tableau and communicate insights to cross-functional teams.

Qualifications

• Strong analytical skills with data interpretation.
• Problem solving and structuring to break problems into actionable tasks.
• Data analysis and insight generation from data.
• Financial literacy: P&L and long-range planning.
• Market research and commercial acumen.
• CVP and go-to-market understanding.
• Data visualization and digital literacy with Excel/BI.
• Storytelling and presentation skills.
• Ability to work in remote, matrixed teams and meet deadlines.
• Fluent in English.

Responsibilities

• Produce robust analyses to drive commercial insights that inform decisions and help identify, size and shape new commercial opportunities.
• Manage assigned work packages and projects to successful execution, spanning market research, CVP development, business casing and go-to-market support, meeting objectives and timeline.
• Contribute to the development of selected commercial strategies around product, service or experience: design the proposition blueprint, deliver the business case and the go-to-market strategy.
• Support the identification and prioritisation of transferable best practice and implement structured knowledge sharing across OpCo’s.
• Be accountable for the quality, accuracy and timeliness of their work and recommendations.
• Collaborate with the wider Commercial Activation team to support the VP Commercial Activation in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights.
• Contribute to the commercial & operations input to operating and strategic meetings (CEO/Board level) as required.
• Stay informed about commercial, operational and technological trends relevant to the industry.

Skills

Analytical thinking

Problem solving

Stakeholder communication

Data visualization

English proficiency

Education

Bachelor’s degree in business, economics, engineering or alike.

Tools

Excel

Power BI

Tableau

Job description

JOB PURPOSE

This role supports the Commercial Activation team by helping deliver actionable insights, facilitating best practice sharing across the group and assisting in managing the activation of commercial projects for our core FMC champions and portfolio companies. Working under the guidance of the Senior Managers, you’ll play a key role in shaping selected commercial strategies (e.g. proposition strategy and development, operational and go-to-market strategies) and supporting initiatives aimed at improving customer loyalty, increasing net adds, and boosting customer ARPU. You'll also contribute to the operational side of strategic programs like digital transformation or post-merger activities and ensure best practice learning is shared and implemented across the group. As an individual contributor, you are valued for your analytical capability. You deliver as part of a collaborative team, influencing through expertise rather than line management, and you are accountable for the quality, accuracy and timeliness of your work and recommendations

KEY ACCOUNTABILITIES

• Produce robust quantitative and qualitative analyses to drive commercial insights that inform decisions and help identify, size and shape new commercial opportunities
• Manage assigned work packages and projects to successful execution, spanning market research, customer value proposition (CVP) development, business casing and go-to-market support, always meeting agreed objectives and timeline.
• Contribute to the development of selected commercial strategies around product, service or experience: helping to design the proposition blueprint, deliver the business case and the go-to-market strategy.
• Support the identification and prioritisation of transferable best practice and implement structured knowledge sharing to leverage the benefits for all OpCo’s.
• Be accountable for the quality, accuracy and timeliness of their work and recommendations.
• Collaborate with the wider Commercial Activation team to support the VP Commercial Activation in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities.
• Contribute to the commercial & operations input to operating and strategic meetings where applicable and required (to CEO and Board level).
• Stay informed about commercial, operational and technological trends and innovations relevant to the industry.

KNOWLEDGE & EXPERIENCE

• Essential Skills & Abilities: A curious mind, a self-starting attitude and a passion for getting things done are a must, together with strong analytical skills with a focus on accurate data interpretation.
• Specific skills: Problem solving & structuring — applies critical and lateral thinking to break problems into actionable tasks and uncover root causes; supports strategy and approach formulation for projects.
• Data analysis & insight generation — collects and validates relevant data, applies sound statistical methods, and identifies insights within defined parameters, translating them into clear recommendations.
• Business casing — builds clear, structured models and supports opportunity sizing and scenario modelling, with foundational financial literacy (P&L, long-range plan, company reports).
• Market research & commercial acumen — conducts secondary research from the right sources, tracks relevant industry trends, and applies commercial judgement to sense-check insights and assess the likely implications or considerations of different commercial strategies.
• CVP & go-to-market — understands consumer pain points, can contribute to CVP development and shows a keen interest in go-to-market fundamentals.
• Data visualisation & digital literacy — creates clear visuals and is proficient with core tools (Excel, BI platforms such as Power BI or Tableau, and presentation tools).
• Storytelling & communication — drafts the building blocks of a narrative and structures them into compelling presentations; presents confidently and credibly to internal teams and stakeholders.
• Ways of working — organises and prioritises own workload to meet deadlines; collaborates effectively across remote, matrixed teams; takes ownership of own tasks and stays curious and resilient under pressure.
• Fluent in English.

Desirable Skills & Abilities

• Recent graduate - including those completing a rotational or graduate program - or min 2 years’ experience in commercial, strategy, analytics, consulting or related roles.
• Exposure to strategic thinking, transformation initiatives or commercial management projects in dynamic environments.
• Experience working in a matrixed, international organisation is a plus.
• Familiarity with the telecom, media, tech and related industries is beneficial.

Preferred education/ qualifications

Bachelor’s degree in business, economics, engineering or alike.

What’s in it for you?

• Competitive salary + Bonus **where applicable**
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10% (UK only)
• Free public transport subscription (NL only)
• 24 hours of paid Volunteer Time Off
• Discounted gym and wellness memberships
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Our Story

We’re building Tomorrow’s Connections Today. Liberty Global is a leading international converged connectivity and investment company focused on creating sustainable, long-term value for customers, employees and shareholders through the strategic management of three platforms — Liberty Telecom, Liberty Growth and Liberty Services. Liberty Telecom is a world leader in converged broadband, video and mobile communications services, delivering next-generation products through advanced fibre and 5G networks. It currently provides approximately 80 million connections through some of Europe’s best-known consumer brands, including Virgin Media-O2 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, and Virgin Media in Ireland. With our substantial scale and commitment to innovation, we are building Tomorrow’s Connections Today, investing in the infrastructure and platforms that empower our customers to make the most of the digital revolution, while deploying the advanced technologies that nations and economies need to thrive. Liberty Growth invests, grows and rotates capital into scalable businesses across the technology, media/content, sports and infrastructure industries with a portfolio of approximately 70 companies and various funds, including stakes in companies like ITV, Televisa Univision, Plume, EdgeConneX and AtlasEdge, as well as our controlling interest in the Formula E racing series. Liberty Services delivers innovative technology and finance services, generating approximately $600 million in revenue. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence, with a commitment to building a culture where everyone feels they belong. And we’re prioritizing diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet. OUR FUTURE OUTLOOK IS EXCITING, TOGETHER

Privacy Policy

The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively “your data”) will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the “Liberty Global Group”, “we” or “us”) and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact: [e-mail]