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Custom Heat & Cool in Rugby is seeking a Senior Air Conditioning Engineer to lead the air conditioning arm while hands-on on installations. The role blends technical leadership with field work for domestic and commercial projects and supports the survey team with design advice.
You’ll train colleagues, supervise engineers, and help shape growth of AC across teams, with a focus on quality, safety and customer satisfaction.
Custom Heat has looked after homes in the Midlands since 1980. We've recently become Custom Heat & Cool, and the new name reflects where we're going: heating and cooling for homes, from the same team people already call about their boiler.
We're family-run, with around 80 people across four trades, more than 30,000 customers and 4,800 Trustpilot reviews averaging 4.8. Last year we won the HPM Award and the West Midlands Energy Efficiency Award. Most of our work is domestic, and our commercial customers include Red Bull Racing, the Royal Collection Trust and David Lloyd.
Air conditioning is the part of the business we most want to grow, and we need an experienced engineer to lead it technically. You'll still spend much of your week on the tools, but the role goes further than that:
A mix of service, repair and installation, domestic and commercial: split, multi-split, ducted and VRF/VRV.
The van comes home with you and you go straight to your first job. You'll come into Rugby for parts, van checks, team meetings and training. Hours are Monday to Friday, 8 til 5. If you need different hours, mention it at interview and we'll talk it through under our flexible working arrangements.
Useful but not essential: system design or surveying experience, manufacturer VRF training, NVQ Level 3 in refrigeration and air conditioning.
Chris joined us in 2007 as a service engineer and is now Operations Director. Tom started in 2013 as a first-year apprentice and now runs service and repair. We pay for further training, including heat pumps, Solar PV and electrics, and a Level 3 Management and Leadership apprenticeship for anyone moving into management. Everyone has an annual development review.
At Custom Heat & Cool we stick to what we do best, delivering a first class job and service that gives customers peace of mind every time.