Senior AI Product Engineer — Shape AI‑Driven Experiences

Intercom; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading AI Customer Service firm is seeking a Staff Product Engineer to join their AI Group in London. You will build and enhance AI-powered products, working closely with ML Scientists and shaping the best product experience. Ideal candidates have over 7 years of experience and proficiency in programming languages like Python or Ruby. The role offers competitive compensation, a hybrid work environment, and various benefits.

Benefits

Competitive salary and equity

Free lunch and snacks

Regular compensation reviews

Pension scheme

Life assurance and health insurance

Flexible paid time off

Paid maternity and paternity leave

Cycle-to-Work Scheme and secure bike storage

MacBook or Windows laptop

Qualifications

• 7+ years of experience shipping high-quality products.
• Demonstrable significant impact in previous work.
• Strong technical fundamentals and a love for learning.

Responsibilities

• Build systems for AI products in PYTHON tech stack.
• Collaborate with ML Scientists to bring proofs-of-concept to production.
• Shape the best AI-powered product experience.

Skills

High-level programming languages (Ruby, Python, Javascript)

Software engineering skills

Experience in data analytics

Education

BSc in Computer Science, Maths or Statistics

Job description

A leading AI Customer Service firm is seeking a Staff Product Engineer to join their AI Group in London. You will build and enhance AI-powered products, working closely with ML Scientists and shaping the best product experience. Ideal candidates have over 7 years of experience and proficiency in programming languages like Python or Ruby. The role offers competitive compensation, a hybrid work environment, and various benefits.