Senior Agile Delivery Manager

DWP Digital; Newcastle upon Tyne; Hybrid; GBP 60,000 - 76,000; Full time

Job summary

A leading digital services provider in the UK is seeking an Agile Delivery Manager to empower teams in delivering transformative digital solutions for health and disability services. The ideal candidate will possess strong skills in Agile principles, stakeholder management, and team dynamics. This role offers competitive pay up to £75,748, hybrid working, and a comprehensive benefits package including a robust pension scheme.

Benefits

28.97% employer pension contributions

Generous leave package starting at 26 days

Flexible working hours

Professional development opportunities

Discounts and savings

Qualifications

• Experience in promoting psychological safety in teams.
• Leading stakeholder relationships effectively.
• Proactive in personal and others' development.
• Experience in agile delivery across multiple phases.

Responsibilities

• Empower teams to deliver digital solutions.
• Remove barriers and facilitate team success.
• Collaborate across teams to improve services.

Skills

Agile principles

Stakeholder management

Team dynamics management

Continuous improvement

Technical delivery experience

Job description

Pay up to £75,748, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

We are looking for skilled agile leaders to empower our high-performing teams to deliver cutting-edge digital solutions as we transform the future of DWP services used by millions of people.

We have a few exciting opportunities across multiple teams, each playing a crucial role in shaping the future of digital services at DWP:

We're hiring for two exciting roles in DWP's Health and Disability team. Our mission is to design simple, responsive digital services that help people with health conditions or disabilities access the support they need quickly and clearly.

As part of the Health Transformation Programme, we're building new digital services to improve Health Assessments and the Personal Independence Payment (PIP) journey. These services will be more efficient, easier to use, and focused on user needs.

You’ll work on products that impact millions of lives, collaborating across policy, strategy, and delivery teams to shape the future of health and disability support. If you’re driven by purpose and want to make a real difference, we’d love to hear from you.

You’ll lead using Agile frameworks, remove any barriers and utilise key metrics and insights to help us make good decisions and delivery better outcomes.

Delivering with People.

Our Agile Delivery Managers enable high-performing digital teams to create, build, innovate and deliver. We create psychologically safe spaces where digital experts can be at their best.

It’s a complex landscape and you’ll need your skills as a persuasive and engaging communicator, and your experience of delivering and solving cross-cutting problems to get the job done.

You’ll make sure they have what they need to deliver the best services. You’ll identify blockers, and find the best way round through, and over.

You will get the best out of experts in software engineering, process design, user research and user experience design, as well as policy development.

Developing a World-Class Practice.

Our Agile Delivery practice is thriving with over 200 members. We lead a cross-government community which meets once a month to share ideas and discuss emerging trends.

New joiners and long‑time members of our community love how much support is available, and the degree of collaboration in DWP.

We want you to be at your best. You’ll have open access to experts from across our community and across DWP Digital, for coaching, mentoring, certifications, book budgets and lots more.

What skills, knowledge and experience will you need? How will this be assessed.

The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following:

Personal Statement:

• Promoting a culture of psychological safety in teams, managing team dynamics. Fostering a continuous improvement environment.
• Experience of leading and building stakeholder relationships at multiple levels.
• Having a proactive approach to learning and development of yourself and others.
• Experienced in the use of Agile principles and practices.

Technical statement:

• Experience of digital delivery in an agile environment in multiple phases.

The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge against the essential criteria above.

Full details, as well as application guidance are detailed in the Civil Service Job description - Click "Apply" to be redirected here.

Details. Wages. Perks.

Location: You’ll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you’ll spend some time working at home and some time collaborating face to face in a hub.

Pay: We offer competitive pay up to £75,748.

Pension: You’ll get a brilliant civil service pension with employer contributions worth 28.97%.

Holidays: A generous leave package starting at 26 days rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi‑time. You’ll also get all the usual public holidays.

We have a broad benefits package built around your work‑life balance which includes:

• An award‑winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex‑friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with ‘I Can Be Me in DWP’
• Discounts and savings on shopping, fun days out and more
• Interest‑free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable so our application and selection process is just two stages:

• Apply: complete your application on Civil Service Jobs. There’ll be full instructions when you click through.
• Interview: a single stage interview online.

CLICK APPLY