Senior Agile Delivery Manager

UNiDAYS; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global student affinity network is seeking an Agile Delivery Manager to ensure quality software delivery while collaborating with stakeholders. The role involves owning agile frameworks, facilitating ceremonies, and improving processes within a dynamic environment. Ideal candidates possess coaching abilities and have experience with agile methodologies. Comprehensive benefits are offered, including flexible working options and team-building activities.

Benefits

25 days holiday per year

Company bonus scheme

Private health insurance (BUPA)

Enhanced parental leave pay

Support for home working

Qualifications

• Ability to work with stakeholders to unblock issues.
• Experience in a high-paced environment.
• Capacity to manage conflicting stakeholders.

Responsibilities

• Own the use of agile frameworks and adapt methodologies.
• Ensure agile ceremonies are conducted properly.
• Identify and suggest improvements in software delivery.

Skills

Coaching mentality

Experience as an agile delivery manager

Knowledge of agile processes

Strong communication skills

Organizational skills

Tools

JIRA

Job description

Job Description

An agile delivery manager (ADM) in UNIDAYS is a role that ensures consistent and successful delivery of high quality software according to the goals and key objectives of the team, while learning and iterating when things don’t quite go as planned!

The role sits within the Engineering department (P&E) and reports to the Head of Agile Delivery.

In order to be successful in the role, you will need to be able to work with different stakeholders across the organisation to unblock issues, organise and drive work within the team. This will make use of your strong organisational and motivational skills as well as clear and decisive decision making.

Job Requirements

• A coaching mentality
• Previous experience as an agile delivery manager, scrum master or delivery manager
• Experience of working in a high paced environment with frequent change
• In‑depth knowledge of lean and agile processes and principles, preferably across multiple methodologies
• Energy, positivity and an excellent communicator. You’ll need to translate technical jargon into understandable language for the business
• Strong organisation and time management skills
• Previous experience using issue tracking tools such as JIRA
• Proven track record in delivering scalable and robust applications to business needs
• An understanding of how to deliver value in multiple steps
• Understanding of software development concepts
• Experience of managing conflicting and demanding stakeholders

Job Responsibilities

Process and software delivery

• Own the use of agile frameworks within the team, adapting methodologies to best suit the needs of the individual team and the business
• Take responsibility for ensuring all agile ceremonies take place and leading them where appropriate (stand‑up, refinement, planning, retrospectives etc.)
• Strong facilitation skills to be able to facilitate agile ceremonies and workshops
• Identify inefficiencies in the software delivery process and suggest and agree improvements with the team
• Use techniques such as story mapping to help teams break down work, ensuring an interactive and incremental approach to delivery
• Able to track and mitigate risks and manage any cross‑team dependencies
• Resolve and remove blockers as they arise to allow the team to focus on delivery
• Identify, assess and prioritise bugs and technical debt
• Align your team's delivery plans with wider plans across P&E and UNiDAYS
• Champion lean and agile best practice, supporting teams as we continually look to improve our delivery
• Establish and maintain strong relationships across all teams and stakeholders to ensure a coherent approach to delivery across the business

Communication and Interaction

• Work closely with the product manager to represent the business within the team, providing vision and context
• Represent the needs of the team within the broader Product & Engineering team, providing insight and conflict resolution where needed
• Reporting to Product & Engineering leadership on commitments, team performance and team health as defined by the Head of Delivery
• Communicating the status of work to stakeholders and Product & Engineering leadership
• Work with the other ADMs to share good practice and increase the effectiveness of agile within UNiDAYS

Prioritisation management

• Ongoing prioritisation and refinement of backlogs using business value as a prioritisation tool
• Provide backlog management, iteration planning and define iteration commitments

Job Benefits

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work Certified™ company who have been recognised on the UK’s Best Workplaces™ for Wellbeing and UK’s Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UK exclusive case study with Great Place to Work and be sure to visit our profile for more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard at UNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our Perks Include

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (BUPA)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how/when you manage your time
• Regular team building activities
• The latest tech and hardware will be supplied from day one
• Good Vibes Program: we know we’ve all had to adapt to new ways of working and UNiDAYS has always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
• Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.