Senior Advice Technician

IDEX Consulting; Glasgow; On-site; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Flexible working & holidays

Social perks

Pension - Royal London

Bonus scheme

Health and wellbeing - MediCash

Professional development

Shopping discounts

Job summary

IDEX Consulting in the United Kingdom is seeking a Senior Advice Technician to provide constructive technical advice and support to Advisers and other stakeholders at the initial and final stages of the advice process.

You will enhance advisory outcomes through direct discussion on complex financial planning cases, exercise professional judgment on high-risk files, respond to queries, assist in post-audit reviews, and contribute to CPD, induction, and training.

Qualifications

• Chartered Financial Planner status or actively working to final stages of becoming Chartered.
• Commitment to pursuing further professional qualifications relevant to the role.
• Demonstrate excellent knowledge and strong interest in personal and corporate financial planning principles and regulatory requirements.
• Experience supporting Financial Advisers including providing constructive scrutiny and feedback of case files including KYC, research and financial planning reports.
• Ability to prioritise and manage workflow in a fast-paced environment.
• Aptitude in Microsoft Office, cashflow analysis and knowledge of research systems.

Responsibilities

• Offer constructive technical advice support to Advisers and other stakeholders at the initial and final stages of the advice process.
• Enhance advisory outcomes and solutions through direct discussion on complex financial planning cases with Advisers.
• Provide clear and considered professional judgement and decision on cases which carry potential risk to client, firm and Advisers.
• Respond to routine and advanced advice queries from other teams, conducting detailed research as required to provide fully informed responses.
• Provide support in performing enhanced post audit review assessment of advice cases and evaluation of standards.
• Provide support to the Advice Assurance Manager in delivering induction and training for new recruits as needed.
• Maintain a high standard of technical and regulatory competence through CPD activities.
• Actively contribute to the technical and regulatory advancement and development of Advice Technicians through knowledge sharing.

Skills

Chartered Financial Planner status

Financial planning principles

Regulatory knowledge

Experience supporting Financial Advise

Prioritisation / time management

Microsoft Office

Cashflow analysis

Research systems

Education

Professional qualifications relevant to the role

Tools

CRM systems

Job description

The purpose of this role is to offer constructive technical advice support to Advisers and other stakeholders of the business at the initial and final stages of the advice process.

As our Senior Advice Technician, you will typically:

• Enhance advisory outcomes and solutions through direct discussion on complex financial planning cases with Advisers
• Provide clear and considered professional judgement and decision on cases which carry the potential for a higher risk impact to client, firm and Advisers
• Respond to routine and advanced advice queries from other teams, conducting detailed research as required to provide fully informed responses
• Provide support in performing enhanced post audit review assessment of advice cases and evaluation of standards
• Provide support to the Advice Assurance Manager in delivering induction and training for new recruits as needed
• Maintain a high standard of technical and regulatory competence and comprehensive knowledge of financial planning through consistent annual CPD activities in line with the firms T&C scheme
• Actively contribute to the technical and regulatory advancement and development of Advice Technicians through knowledge sharing and guidance

What we are looking for in our ideal Senior Advice Technician:

• Chartered Financial Planner status or actively working to final stages of becoming Chartered
• Commitment and willingness to pursuing further professional qualifications relevant to the role
• Demonstrate excellent knowledge and strong interest in the personal and corporate financial planning principles and regulatory requirements
• Experience in the supporting of Financial Advisers including providing constructive scrutiny and feedback of case files including KYC, research and financial planning reports
• Ability to prioritise and manage workflow in a fast-paced environment
• Aptitude in Microsoft Office, cashflow analysis and knowledge of research systems is preferable

Benefits and Perks

• Flexible working & holidays - enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service
• Social perks - to recognise and celebrate employees' great work we are all invited to our annual Christmas and summer parties
• Pension - we offer a contributory pension scheme with Royal London as well as death-in-service benefit
• Bonus scheme - all employees are offered a competitive salary and a discretionary annual bonus, following completion of a year's service
• Health and wellbeing - the MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits
• Professional development - we are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals
• Shopping discounts - our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.