Senior Administrator, Transfers & Distributions

jobs.jerseyeveningpost.com-job boards; United Kingdom; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Employer Solutions division seeks a Senior Administrator to manage complex distributions and pension requests for UHNW and HNW clients. This hybrid role supports client relationships and ensures compliance, requiring excellent communication and organizational skills. Ideal candidates will thrive in a dynamic environment, balancing professional development with tasks related to high-value client interactions.

Qualifications

• Experience in administration, ideally within employee benefits.
• Excellent telephone communication skills.
• High accuracy and attention to detail.

Responsibilities

• Execute and prepare trustee reviews for client requests.
• Manage client work and ensure timely completion of tasks.
• Liaise with intermediaries for transaction paperwork.

Skills

Telephone communication

Attention to detail

Ability to work under pressure

Written communication

Oral communication

Education

Experience in administration

Job description

Our client is looking for a Senior Administrator to support the Employer Solutions division in the execution and trustee review preparation for distributions, transfers, and pension requests. This permanent, hybrid role involves working with ultra-high net worth (UHNW) and high net worth (HNW) individuals, assisting Relationship Managers, and ensuring all client requests are handled promptly and accurately under the guidance of an Assistant Manager.

Job Duties:

• Execute and prepare trustee reviews for complex recommendations regarding distributions, transfers, and pension payment requests.
• Manage varied client work, ensuring all tasks are completed within set deadlines.
• Assist with maintaining relationships with UHNW and HNW participants, ensuring their needs are met in a timely manner.
• Receive and action correspondence according to the service level agreement.
• Liaise with intermediaries to ensure transactions are concluded with appropriate paperwork in place.
• Assist with client and participant queries, providing prompt and accurate responses.
• Document trustee decision-making processes.
• Build and maintain knowledge of client plan structures.
• Adhere to the Group's contractual, statutory, and procedural obligations, ensuring compliance with all guidelines.
• Source legal and tax advice when necessary.
• Maintain accurate and up-to-date records of client entities, ensuring all statutory obligations are met.
• Ensure strong administration practices to retain existing clients.
• Adhere to Continuing Professional Development (CPD) requirements in accordance with qualification level and in-house procedures.

Job Requirements:

• Excellent telephone communication skills, with experience handling difficult calls.
• Ability to work under pressure and meet tight deadlines.
• High level of accuracy and attention to detail.
• Experience in administration, ideally within employee benefits.
• Strong written and oral communication skills.

What You'll Love:

This role offers an excellent opportunity to develop professionally within the Employer Solutions division while managing a variety of interesting client work. You'll have the chance to collaborate with UHNW and HNW individuals, providing a premium service in a supportive and dynamic environment. The hybrid working structure provides flexibility, allowing you to balance work and personal commitments effectively.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here