Senior Administrator

Greater Manchester Mental Health NHS Foundation Trust; Swinton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking an experienced administrator to lead and coordinate the administrative and ancillary support functions within the Community Mental Health provision.

The post holder will manage admin, clerical and support staff, ensure data quality, meet local and national targets, and deliver patient-centered service within the trust.

Qualifications

• Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
• Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
• Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
• Ensure the implementation of and adherence to relevant Trust policies and procedures.

Responsibilities

• Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
• Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
• Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
• Ensure the implementation of and adherence to relevant Trust policies and procedures.

Job description

At GMMH we are investing significantly into our Community Mental Health provision.

To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources.

The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness.

The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light.

Please note: This post is not eligible for a sponsorship

• Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
• Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
• Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
• Ensure the implementation of and adherence to relevant Trust policies and procedures.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 120 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For further details / informal visits contact: Name: Kathryn Webster Job title: Admin Manager Email address: [e-mail] Telephone number: 0161 9384562