Senior Administrator

University Hospital Southampton NHS Trust; Southampton; On-site; GBP 24,000 - 27,000; Full time

Job summary

A large healthcare institution in Southampton is seeking a full-time Senior Administrator to support the Oncology service. The role involves providing effective administration to ensure high standards of care for patients. Applicants should have strong organisational skills, proficiency in Microsoft Office, and experience in an administrative role. The salary ranges from £24,937 to £26,598 annually.

Qualifications

• Experience in a customer-focused administrative environment.
• Ability to manage non-routine enquiries effectively.
• Competent in typing and word processing (RSA 2 and RSA 3).

Responsibilities

• Provide a comprehensive administrative service within the team.
• Coordinate and streamline administrative processes.
• Ensure high standard of service for all stakeholders.

Skills

Communication skills

Organisational skills

Microsoft Office proficiency

Judgment for decision-making

Education

Good standard of secondary education (GCSE)

Level 3 qualification in administration/customer service

Diploma-level qualification

Tools

Microsoft Office

Hospital computerised patient systems

Job description

Senior Administrator

The closing date is 20 November 2025

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for detailed job description of the role.

Main duties of the job

Cancer Care is looking for a motivated and passionate full-time Senior Administrator to support the Oncology service.

The Oncology admin department is a large group of staff covering speciality clinical areas for Medical Oncology, Clinical Oncology, Haematology and Palliative Care. You will be working as part of a team providing admin support to the Oncology service, to ensure the best possible care for patients within Cancer Care.

About us

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI‑generated content may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your well‑being with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Job responsibilities

• Provide a comprehensive administrative service within the team.
• Coordinate and streamline administrative processes to ensure consistent and effective administration.
• Ensure a high standard of service for colleagues, patients, relatives/carers and external agencies, using tact, discretion and sensitivity.

Trust Values

• Patients First
• Working together
• Always Improving

Qualifications, knowledge and experience

• Good standard of secondary education with literacy and numeracy skills at GSCE pass level or equivalent.
• Level 3 qualification in administration/customer service or equivalent experience.
• Level 2 vocational qualification or equivalent experience.
• Experience as an administrator or secretary in a customer‑focused environment.
• Ability to use judgement to make decisions for non‑routine enquiries.
• RSA 2 and RSA 3 word‑processing/typing skills.
• Proficient in Microsoft Office.
• Administrative and organisational experience.
• Knowledge and experience of secretarial or administrative procedures.
• Courses or further study demonstrating personal development.
• Diploma‑level qualification or equivalent experience.
• Proficient in hospital computerised patient systems.
• Knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.

University Hospital Southampton NHS Trust

£24,937 to £26,598 a year pro rata per annum