Senior Administrator

NHS; Exeter; On-site; GBP 24,000 - 26,000; Part time

Job summary

A healthcare provider in Exeter is looking for a Senior Administrator to join their team. This part-time role involves providing administrative support, managing diaries, and ensuring excellent customer service. The ideal candidate will have a minimum of 1 year of administrative experience, and familiarity with Microsoft Office. Full training will be provided, and the position is office-based.

Qualifications

• Minimum 1 year of clerical, administrative or reception experience.
• Experience within a customer care, healthcare, education or social care setting is preferred.
• Willing to undertake training relevant to the post.

Responsibilities

• Provide excellent customer service by responding to telephone queries.
• Manage diaries and prepare electronic and paper files.
• Assist in the compilation of data and produce letters/reports.

Skills

Computer Literacy

Customer Service

Microsoft Office (Outlook, Word, Excel)

Education

Good general education (GCSEs or equivalent)

NVQ level 3 Business Administration

Job description

Go back Torbay and South Devon NHS Foundation Trust

Senior Administrator

The closing date is 25 November 2025

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Evergreen House, there may be an occasional need to work from another site in Exeter.

The Senior Administrator will be part of a wider Business Support function.

You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.

This is a permanent part time position working 36.5 hours per week.

Main duties of the job

• providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
• use of electronic systems
• preparation of electronic and paper files
• assisting with reporting and compilation of data
• producing letters and reports
• processing of incoming correspondence
• Support to clinical team members
• Diary management

About us

Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification. Full training will be provided in this friendly team.

Person Specification

Knowledge

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post
• Good knowledge of a wide range of office procedures

Experience

• Clerical, administrative or reception experience (minimum 1 year).
• Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

• Good general education e.g. GCSEs or equivalent.
• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Torbay and South Devon NHS Foundation Trust

£24,625 to £25,674 a year per annum (pro rata)