Senior Administrator

Buy A Boat Now; Exeter; On-site; GBP 24,000 - 27,000; Part time

Job summary

A local health service provider is seeking a Senior Administrator to provide key administrative support as part of their friendly team. The role involves managing reception, diary management, and assisting clinical teams while working 22.5 hours a week. Ideal candidates will have clerical experience and proficient use of Microsoft Office. The position offers a salary of £24,937 to £26,598 per annum pro-rata.

Qualifications

• Minimum 1 year clerical, administrative or reception experience.
• Willingness to undertake relevant training for the role.

Responsibilities

• Provide excellent customer service and respond to queries.
• Manage diaries and support clinical team members.
• Prepare electronic and paper files.

Skills

Computer Literate

Microsoft Office packages

Good customer service skills

Education

Good general education (GCSEs or equivalent)

Job description

Job Summary

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team. Although your main base will be at Honeylands Specialist Children's Centre, there may be an occasional need to work from another site in Exeter.

The Senior Administrator will be part of a wider Business Support function.

You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the reception and office space, greeting families, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.

This is a permanent part time position working 22.50 hours per week.

Main Duties

• providing excellent customer service by responding to face to face and incoming telephone queries in a timely and accurate way
• general administrative tasks
• use of electronic systems
• preparation of electronic and paper files
• assisting with reporting and compilation of data
• producing letters and reports
• processing of incoming correspondence
• Support to clinical team members
• Diary management

About Us

Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Details

Date posted: 11 November 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year per annum pro rata

Contract: Permanent

Working pattern: Part-time

Reference number: 388-7577117-CFHD

Job locations: Honeylands Specialist Children's Assessment Centre, Pinhoe Road, EXETER, EX4 8QP

Job Description

Full training will be provided in this friendly team.

Person Specification

Knowledge

Essential

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post

Desirable

• Good knowledge of a wide range of office procedures

Experience

Essential

• Clerical, administrative or reception experience (minimum 1 year).

Desirable

• Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

Essential

• Good general education e.g. GCSEs or equivalent.

Desirable

• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Torbay and South Devon NHS Foundation Trust

Address: Honeylands Specialist Children's Assessment Centre, Pinhoe Road, EXETER, EX4 8QP

Employer's website: https://www.torbayandsouthdevon.nhs.uk