Senior Administrator

Greater Manchester Menthal Health NHS Foundation Trust; Bolton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent healthcare organization in Bolton is seeking qualified candidates to manage staff in a mental health setting. The ideal applicant will have a Level 3 Competency qualification, experience in supervision, and a strong understanding of NHS operations. Responsibilities include staff management, data compliance, and ensuring effective service delivery. The role offers competitive benefits including annual leave and a supportive work environment focused on diversity and inclusion.

Benefits

Onsite Gym and Classes

Free Parking

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Blue Light Card Discounts

Qualifications

• Level 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
• GCSE Maths and English or equivalent.
• Experience of line managing/supervising staff.
• Experience in organisational change management.

Responsibilities

• Manage and supervise staff effectively.
• Ensure compliance with GDPR and appraisal processes.
• Navigate IT systems including Excel and Word.
• Manage sickness absence and staff performance.

Skills

Leadership skills

Excellent communication skills

Ability to prioritize and plan

Experience in managing change

Experience with IT systems

Education

Level 3 Competency based qualification (NVQ/RSA)

GCSE Maths and English or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Clinical EPR systems (e.g. Paris)

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Detailed job description and main responsibilities

See attached detailed job description and person specification.

Staff benefits

• Onsite Gym and Classes
• Free Parking
• Pay Enhancements - 36% additional for Evenings (8pm onwards) and Saturdays and 72% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

Person specification

Education/Qualification

Essential criteria

• Level 3 Competency based qualification (NVQ/RSA) or equal demonstrable experience.
• GCSE Maths and English or equivalent.

Desirable criteria

• IT related qualification
• RSA/NVQ qualification.

Experience

Essential criteria

• Experience of line managing/supervising staff.
• Working effectively with word processing, Microsoft packages, spreadsheets and databases.
• RSA 2 minimum typing or equivalent
• Experience of organisational change management.

Desirable criteria

• A patient administration background
• Use of clinical EPR systems - Paris
• Use of office equipment e.g. scanners, etc.
• Knowledge of working within an NHS setting.

Knowledge

Essential criteria

• Knowledge of Performance and Data Quality.
• The rationale around appraisal and personal development.
• Importance of working as part of a team as well as using own initiative.
• Thorough understanding of the GDPR.

Desirable criteria

• Use of the Paris system
• Use of office equipment.
• Adaptable to new systems/process.

Skills and Abilities

Essential criteria

• Evidence of leadership skills.
• Ability to prioritise and plan conflicting and complex work demands.
• Outstanding communication skills.
• The ability to navigate IT systems including Excel, Word and Power point.
• Managing change in a positive manner.
• Experience of sickness absence management.

Desirable criteria

• Minute taking ability.
• Problem solving.
• Knowledge of working within the NHS.
• Knowledge of the EPR systems.

All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website.

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we'd love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications: A candidate may utilise the help of AI for their application. The assessment is on the entirety of the application and AI-generated content may not fully capture the context, so we encourage real-life examples.

Sponsorship: We are an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please note this may not be applicable to all roles.

We encourage experience outside the NHS; relevant experience can be considered for salary calculation. Please contact our Recruitment Team for more information.

Please note, this vacancy may be closed at any time if sufficient applications have been received.

Documents to download

• Job Description and Personal specification
• Important Candidate information