Senior Administrator

Torbay and South Devon NHS Foundation Trust; Barnstaple; On-site; GBP 24,000 - 27,000; Part time

Job summary

A local healthcare provider in Barnstaple is looking for a Senior Administrator to provide administrative support within their mental health services. This part-time role requires experience in clerical tasks and a strong knowledge of Microsoft Office. The successful candidate will help maintain smooth office operations, assist with reporting, and support clinical teams. This permanent position offers a salary between £24,937 to £26,598 per annum pro rata.

Qualifications

• Minimum 1 year of clerical, administrative or reception experience.
• Experience within customer care, healthcare, education or social care setting preferred.

Responsibilities

• Provide excellent customer service responding to telephone queries.
• Use electronic systems for managing files and data.
• Produce letters and reports for the clinical team.

Skills

Computer Literate

Microsoft Office

Education

Good general education (GCSEs or equivalent)

NVQ level 3 Business Administration or equivalent experience

Job description

Senior Administrator

The closing date is 25 November 2025

Child and Family Health Devon (CFHD) have an exciting opportunity for a Senior Administrator to join our friendly team supporting our mental health services. This is an office based role at Springfield Court in Barnstaple.

The Senior Administrator will be part of a wider Business Support function in North Devon, and may also contribute remotely to our countywide services.

You will have a key role in providing secretarial, administrative and organisational support across the full range of office and service activities, including the smooth running of the office, processing of referrals, maintaining caseloads, working alongside clinicians planning clinics as well as general secretarial/administrative support to a range of frontline clinicians & managers.

This is a permanent part‑time position working 18.75 hours per week.

Main duties of the job

• Providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
• Use of electronic systems
• Preparation of electronic files
• Assisting with reporting and compilation of data
• Producing letters and reports
• Processing of incoming correspondence
• Support to clinical team members
• Diary management

About us

Children and Family Health Devon provide health services for children, young people and families across Devon. Our hope is that our services help children and young people to feel healthy, happy and safe.

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification

Full training will be provided in this friendly team.

Person Specification

Knowledge

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel.
• Willing to undertake training relevant to the post
• Good knowledge of a wide range of office procedures

Experience

• Clerical, administrative or reception experience (minimum 1 year).
• Clerical, administrative or reception experience (minimum 2 years). Experience within a customer care, healthcare, education or social care setting.

Qualifications

• Good general education e.g. GCSEs or equivalent.
• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Torbay and South Devon NHS Foundation Trust

Address

CFHD, Springfield Court

Fishleigh Road, Roundswell Business Park

£24,937 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

388-7569640-CFHD

Job locations

CFHD, Springfield Court

Fishleigh Road, Roundswell Business Park