Senior Administrative Officer - NPS

Brook Street; Macclesfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is seeking a Full-Time Temporary Senior Case Administrator for the National Probation Service in Macclesfield. This administrative role requires strong organizational skills and proficiency in Microsoft Office. Responsibilities include managing records, handling communications, and ensuring effective stakeholder engagement. Successful applicants will undergo HMPPS vetting and background checks before starting. The position offers £12.36 per hour for 37 hours a week.

Responsibilities

• Organise, produce and maintain accurate records for area of work.
• Act as contact point for all communications to the team.
• Complete monitoring returns for area of work.
• Co-ordinate any awareness sessions for area of work.
• Correspond with relevant stakeholders to ensure adequate information sharing.
• Maintain and check databases and manual filing systems.
• Collate information relating to relevant Service Delivery Indicators.

Skills

Strong administrative skills

Proficiency in Microsoft Office

Excellent communication skills (written and verbal)

Job description

Position: Full-Time Temporary Senior Case Administrator - National Probation Service in Macclesfield

Contract: 3 months with the possibility of extending

Working Hours: Monday to Friday, Office Hours (37 hours per week) with 2 late evenings until 7pm per week on a rota basis

May include some out of hours working

Hourly Rate: £12.36 per hour

Job Description

Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work. Any specific qualifications or training required will be detailed in the relevant job description. This is a non-operational role which may involve contact with prisoners depending on their area of work. This role has line management responsibilities.

Responsibilities

• Organise, produce and maintain accurate records for area of work
• Act as contact point for all communications to the team; prioritise and distribute communications to the appropriate person or relevant department in establishment
• Complete monitoring returns for area of work
• Co-ordinate any awareness sessions for area of work
• Correspond with relevant stakeholders and agencies to ensure that they are aware of information so that information is adequately shared
• Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
• Collate information relating to relevant Service Delivery Indicators (SDIs)

Requirements

• Strong administrative skills with proficiency in Microsoft Office.
• Excellent communication skills, both written and verbal.

Application Process

Please apply online if you are interested in this position.

Please note this role requires HMPPS vetting which can take approx. 8 weeks to come through and the successful candidate would need to wait until this is in place before they could start in the role.

Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

EEO Statement

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. We are committed to engaging with you.