Senior Administrative & Customer Support Officer

Platinum Recruitment NI Ltd; Downpatrick; On-site; GBP 22,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a dedicated administrative support professional to provide flexible business support across various Council departments. Responsibilities include administrative and secretarial support, managing data systems, and ensuring excellent customer service. Ideal candidates should have strong qualifications in GCSEs, with relevant experience in customer service and administration, proficient in Microsoft Office. This position is vital in supporting high-quality service standards and effective communication within the Council.

Qualifications

• At least 12 months’ work experience in customer service and administrative duties.
• Ability to demonstrate competence with e-mail and Microsoft Office applications.
• Experience using a Management Information System.

Responsibilities

• Provide comprehensive administrative and secretarial support to Council Officers.
• Process and maintain a range of data and document management systems.
• Organise meetings, prepare agendas, and take minutes.

Skills

Customer service

Administrative duties

Microsoft Office applications

Management Information System

Accuracy in data handling

Education

Grade C or above in at least 4 GCSEs

GCSE English Language

GCSE in a numerate subject

Job description

A recruitment agency is seeking a dedicated administrative support professional to provide flexible business support across various Council departments. Responsibilities include administrative and secretarial support, managing data systems, and ensuring excellent customer service. Ideal candidates should have strong qualifications in GCSEs, with relevant experience in customer service and administration, proficient in Microsoft Office. This position is vital in supporting high-quality service standards and effective communication within the Council.