Senior Administration Assistant

NHS; Scunthorpe; On-site; GBP 24,000 - 27,000; Full time

Job summary

An exciting opportunity at a healthcare organization in Scunthorpe for a Senior Administration Assistant. The role involves providing effective administration support, maintaining confidentiality, and ensuring quality service within a team dynamic. Candidates are required to have NVQ qualifications and IT skills, coupled with experience in a busy office environment. This position offers a salary of £24,937 to £26,598 annually.

Qualifications

• Experience working in a busy office environment.
• Knowledge of office procedures such as filing and photocopying.

Responsibilities

• Provide a senior confidential administrative service.
• Maintain quality and integrity in work and support team members.
• Oversee the management of service email inboxes.

Skills

IT skills in Microsoft Office Packages

Supervising colleagues

Education

English and Maths at level 2 or equivalent

NVQ level 2 in a related subject

NVQ level 3 in a related subject or equivalent

Job description

Senior Administration Assistant

The closing date is 12 December 2025

We have an exciting opportunity to join our Community Service for people living in North Lincolnshire and we are looking for enthusiastic and innovative professionals to join our team.

• To provide day to day effective and efficient administration support of a branch of the Care Group
• Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets
• Maintain a high level of confidentiality
• Deal with administrative tasks to deliver a positive outcome

Main duties of the job

• Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group
• To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies
• Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner
• Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member
• To ensure appropriate records storage and archiving is carried out in a confidential and timely manner
• Monitoring of the service email inboxes, ensuring actions and responses are completed in a timely manner
• To maintain a high level of integrity and confidentiality in respect of all work
• Provide line management to identified Band 2 Administration Assistants including supervision and PDR
• General typing and document creation using Word, Excel and PowerPoint as required
• To be prepared to temporarily work in a different area from usual base point if required for the continuity of service delivery

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here: https://www.nhsemployers.org/publications/tchandbook

Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or equivalent

Experience

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. filing, photocopying, message taking
• Supervising colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Rotherham Doncaster and South Humber NHSFT

£24,937 to £26,598 a yearper annum, pro rata