Senior Admin & Secretary Team Leader - GP Practice

Waterside Medical Centre; Royal Leamington Spa; On-site; GBP 25,000 - 29,000; Part time

Job summary

A healthcare practice in Royal Leamington Spa is seeking a Senior Administrator/Secretary Team Leader to ensure outstanding patient care through effective team management and administrative oversight. The role involves supervising a team, conducting HR functions, and handling queries. Ideal candidates will have strong communication skills and experience with NHS processes. The position is for 26 hours a week over four days with a supportive work environment.

Benefits

Free staff car park

Supportive team environment

Qualifications

• Experience in team supervision and NHS administrative processes.
• Strong understanding of IT systems and administrative functions.

Responsibilities

• Supervise and motivate non-clinical teams to manage workload.
• Support team with patient escalations and operational issues.
• Conduct HR duties like recruitment and performance reviews.
• Handle queries from GPs and patients professionally.

Skills

Team supervision

Excellent communication

Organizational skills

Problem-solving

Empathy

Education

BTEC Diploma/Level 3 in Leadership and Management

IT Qualification (ECDL or equivalent)

Tools

NHS IT systems such as EMIS, Docman, AccuRx

Microsoft Office applications

Job description

A healthcare practice in Royal Leamington Spa is seeking a Senior Administrator/Secretary Team Leader to ensure outstanding patient care through effective team management and administrative oversight. The role involves supervising a team, conducting HR functions, and handling queries. Ideal candidates will have strong communication skills and experience with NHS processes. The position is for 26 hours a week over four days with a supportive work environment.