Senior Admin Lead – Community Care & Referrals

NHS National Services Scotland; Kirkcaldy; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent healthcare organization in Kirkcaldy is looking for an experienced Senior Administrator to support the Intermediate Care Team. This role involves providing comprehensive administrative support, managing referrals, and ensuring high-quality customer care. Candidates should have relevant qualifications and strong skills in Microsoft Office. The position supports flexible working and is aimed at enhancing community health and well-being. This is an excellent opportunity for those ready to contribute to an evolving healthcare service.

Benefits

Flexible working policies

Support for disabled candidates

Qualifications

• Educated to Higher, SVQ level 3 and/or equivalent NHS experience.
• Sound knowledge of Microsoft Office packages including Excel.
• Ability to manage an electronic referral system and database.

Responsibilities

• Provide professional and comprehensive administrative support.
• Manage complex referral processes and Rehab Support Worker’s rota.
• Play a critical role in the overall administration service.

Skills

Excellent telephone and communication skills

High quality customer care

Flexible working ability

Education

Higher, SVQ level 3 or equivalent NHS experience

Tools

Microsoft Office (Excel)

Databases

Job description

A prominent healthcare organization in Kirkcaldy is looking for an experienced Senior Administrator to support the Intermediate Care Team. This role involves providing comprehensive administrative support, managing referrals, and ensuring high-quality customer care. Candidates should have relevant qualifications and strong skills in Microsoft Office. The position supports flexible working and is aimed at enhancing community health and well-being. This is an excellent opportunity for those ready to contribute to an evolving healthcare service.