Senior Account Manager - Live Event Production

Prospero Integrated; North Hertfordshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading AV services company in North Hertfordshire is looking for an experienced professional to develop and maintain client relationships. The successful candidate will have at least 5 years of experience in the fast-paced AV events industry, providing in-depth product knowledge and preparing detailed client proposals. Responsibilities include conducting client visits, collaborating with management on new business opportunities, and ensuring a superior customer experience.

Qualifications

• Minimum 5 years of experience managing client portfolios in the AV events industry.
• Professional approach to client management.
• Ability to deliver a superior customer experience.

Responsibilities

• Develop and maintain exceptional working relationships with clients.
• Provide in-depth knowledge of AV services to clients.
• Prepare and present client quotations tailored to specific needs.
• Conduct client visits and site inspections.
• Collaborate with management to identify new markets.

Skills

Client relationship management

Business development

Understanding client needs

Education

Strong background in client management

Job description

Role

Client Relationship Management: Develop and maintain exceptional working relationships with clients, understanding their needs.

Product Expertise

Provide in-depth knowledge of AV services to clients.

Proposals and Quotations

Prepare and present detailed client quotations and proposals tailored to specific requirements.

Client Visits

Conduct client visits and site inspections.

Business Development

Collaborate with senior management and Directors to identify new markets and client opportunities.

Qualifications

Experience: Minimum 5 years of experience managing client portfolios in the fast-paced AV events industry.

Education & Professionalism: Strong background with a professional approach to client management.

Client-Centered: Ability to understand and anticipate client needs, delivering a superior customer experience.