Senior Account Manager - Fintech SaaS (Hybrid, London)

Pareto (Randstad); Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading fintech startup is looking for an Account Manager to lead customer success and account management. The role involves developing scalable processes, establishing performance metrics, and ensuring client satisfaction. The ideal candidate will have proven experience in account management, preferably in enterprise SaaS or fintech, and excellent communication skills. This position offers a hybrid work model based in London.

Qualifications

• Proven experience in a customer-facing account management role.
• Background in enterprise SaaS, ideally within fintech.
• Strong commercial and analytical acumen.

Responsibilities

• Lead customer success and account management efforts.
• Develop Account Management processes for client outcomes.
• Build relationships with senior client stakeholders.

Skills

Customer account management

Data-driven decision-making

Relationship building

Analytical skills

Job description

A leading fintech startup is looking for an Account Manager to lead customer success and account management. The role involves developing scalable processes, establishing performance metrics, and ensuring client satisfaction. The ideal candidate will have proven experience in account management, preferably in enterprise SaaS or fintech, and excellent communication skills. This position offers a hybrid work model based in London.