Senior Account Manager - Field Based in Scotland

Ascom Holding AG; Lichfield; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading communication solutions company is seeking an experienced Account Manager to join their team in Scotland. You will be responsible for nurturing customer relationships and driving business opportunities in the healthcare sector. The ideal candidate has a minimum of three years' sales experience in Nurse call or communication solutions and is skilled in managing full sales processes. Flexibility to travel across Scotland is essential.

Qualifications

• Minimum three years’ experience in the sale of Nurse call or communication solutions.
• Proven experience managing the full sales process from contact to closure.
• Valid UK driving licence with the flexibility to travel across Scotland.

Responsibilities

• Maintain and grow a strong pipeline of prospective and existing accounts.
• Identify and pursue new business opportunities within assigned regions.
• Prepare and present tailored proposals using sales and CRM tools.

Skills

Sales experience in Nurse call or communication solutions

Ability to manage the full sales process

Strong communication skills

Negotiation skills

Presentation skills

Job description

Are you ready to make a difference through innovative communication solutions? Ascom is seeking an enthusiastic Account Manager to join our team in Scotland. In this role, you will nurture existing customer relationships, develop new business opportunities, and deliver value-driven sales results within key Scottish regions. Become part of a company renowned for empowering mission‑critical sectors such as healthcare, long‑term care, and enterprise environments.

About the Senior Account Manager Opportunity – Scotland

As our Account Manager for Scotland, you will work within a collaborative sales team and serve as a trusted partner for customers across healthcare. You will promote and sell Ascom’s advanced Nurse call and mobility solutions that enhance patient safety, improve communication workflows, and support critical decision‑making.

Main Responsibilities of the Account Manager Role

• You must be based in Scotland and be willing to visit customer across the region.
• Maintain, and grow a strong pipeline of prospective and existing accounts in Scotland through proactive customer engagement and pipeline management.
• Identify and pursue new business opportunities, ensuring continued commercial expansion within assigned segments.
• Develop and execute strategic customer plans and sales forecasts in alignment with the team and organisational objectives.
• Negotiate contract terms, pricing, and legal conditions in collaboration with internal stakeholders and clients.
• Represent Ascom at relevant Healthcare events, exhibitions, and customer meetings across Scotland.
• Prepare and present tailored proposals and solutions using Ascom’s sales and CRM tools.
• Maintain up‑to‑date market knowledge to inform strategies and respond swiftly to customer needs.

What We’re Looking For in an Account Manager (Scotland)

• Minimum three years’ experience in the sale of Nurse call or communication solutions.
• Demonstrated ability to manage the full sales process, from initial contact to contract closure.
• Proven experience securing meetings and building rapport with key decision‑makers within the NHS.
• Experience with bids, tenders, and public sector procurement frameworks is an advantage.
• Strong communication, negotiation, and presentation skills, with the ability to explain complex technical solutions to diverse audiences.
• Valid UK driving licence, and flexibility to travel across Scotland as required.

Personal Attributes and Skills

• Ability to foster and sustain long‑term customer relationships built on trust and value creation.
• Self‑driven, results‑oriented, and proactively seeks innovative solutions for client partnerships.
• Exceptional organisational and time management skills, with precision in handling multiple priorities.
• Collaborative approach, thriving in both independent and team working environments.
• Excellent listening, consultative, and problem‑solving skills.