Senior Account Manager - EU

Wearewild; City Of London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A sustainable product company in London is seeking a Senior Account Manager to manage EU accounts with full P&L ownership. The role focuses on driving growth and optimizing in-store excellence across various European regions. Ideal candidates will have a strong account management background, preferably in retail, and experience in negotiating complex relationships. This position offers a hybrid work model and comprehensive benefits.

Benefits

25 days holidays + bank holidays + 9 extra remote working days

Hybrid working model

4% Company Pension

Mental well-being support

Private healthcare

Weekly early finishes

Annual L&D budget

Free breakfast

Free & discounted products

Qualifications

• Minimum of 3 years of experience in account management.
• Proven track record of leading and growing major retailer accounts.
• Extensive experience in negotiation and managing complex customer relationships.
• Bilingual preferred (Dutch, other EU languages considered).

Responsibilities

• Full P&L ownership, making investment decisions.
• Set the strategic direction and build long-term goals.
• Manage key relationships and create cross-functional contacts.
• Analyze market trends and identify opportunities.
• Collaborate with marketing, logistics, and product teams.
• Manage sales forecasts and track KPIs for performance analysis.
• Track key metrics to maximize sell-out.

Skills

Exceptional communication skills

Strong analytical capabilities

Negotiation

Independent work

Leadership

Tools

MS Excel

Sales forecasting tools

Job description

About Us:

Hi there 👋 We’re Wild. We’re on a mission to remove single-use plastic from the bathroom, armed with our refillable, natural and scent-sational deodorants, body wash, haircare and lip balm – and we’ve only just started. We launched in 2020 and as a high-growth company, we’re already one of Europe’s fastest-growing start-ups 🚀 So, fancy coming along for the ride?😃

The Role:

As the Senior Account Manager EU you will have full P&L ownership of your accounts and distributors, managing and growing our relationships with the retailers & improving in-store excellence. The main countries you will be looking after are the BeNeLux region, Scandinavia & Eastern Europe. It’s a mix of retailers and distributors at different levels of maturity.

You will drive fast-paced growth, expanding our sales fundamentals in deo, stepping forward on display & expanding the portfolio across the bathroom. Your job is to ensure our brand is represented in the Wildest way possible while maximising sales opportunities and reducing single-use plastic. You will work closely with internal teams, including marketing, supply, fulfilment, and product development, to deliver sustainable growth. You will report in the Head of EU Retail.

Responsibilities:

• Business ownership: Full P&L ownership, making investment decisions, proactively chasing down opportunities to hit ambitious growth targets.
• Setting the strategic direction: Work with the Head of EU retail to shape our growth in your regions. Build out our long-term goals & tools you need to win - feeding into all teams within the business, aligned with business goals.
• Relationship management: Management of key relationships, creating cross-functional contacts to ensure we are set up for success. Build these out as we expand across the bathroom and wider.
• Data analytics: Analyse market trends, EPOS, and competitor data & guest data to identify opportunities and optimise performance. Oversee promotional and pricing plans, ensuring these are aligned internally. Review return on investment, tweaking the plans where relevant.
• Cross-functional Collaboration: Work with marketing, logistics, and product teams to execute successful campaigns, ensure product availability, and support new product development. Foresee potential roadblocks and risks through cross-functional teamwork, finding solutions to mitigate before they arise.
• Forecasting & Reporting: Manage sales forecasts, prepare monthly/quarterly business reviews, and track KPIs for performance analysis.
• In-store excellence. Track OSA & other key metrics to maximise sell-out.

What we need from you:

Please note that we welcome applications from candidates who may not hit every single bullet point on the lists below – if you’re passionate about our mission and feel you have relevant skills and experiences to add value to this role, please apply!

Qualifications & Experience

• Minimum of 3 years of experience in account management.
• European retail experience (Netherlands preferred)
• Proven track record of leading and growing major retailer accounts.
• Strong commercial acumen with extensive experience running a full retail P&L.
• Extensive experience in negotiation and managing complex customer relationships.
• Frequent use of data, forecasting systems, working with EPOS.
• Proven track record of leading and growing distributors.
• Bilingual preferred (Dutch, other EU languages considered).

Key Skills

• Exceptional communication, presentation, and interpersonal skills.
• Strong analytical and problem-solving capabilities.
• Ability to work independently and as part of a dynamic, fast-paced team.
• Advanced knowledge of MS Excel and sales forecasting tools.
• Ability to manage multiple projects and deadlines, with a focus on results.
• Strategic thinking – ability to think long term, tie to the overall objective of the business and set plans for growth.
• Leadership, fully autonomous to run an account inclusive of full P&L ownership.

What you’ll get from us:

• 25 days holidays + bank holidays + 9 extra remote working days
• Hybrid working, 3 days a week in our shiny new London office
• 4% Company Pension
• Mental well-being support through Spill
• Private healthcare through Vitality
• Weekly early finishes and social events
• Annual L&D budget
• Free breakfast
• Free & discounted Wild products
• 2 x team volunteering days and 2 x personal volunteering days

Ready to become a Wild thing?!

At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply!