Senior Account Manager

Vanilla Recruitment; Mansfield; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Free parking

Hybrid working model

Competitive salary

Job summary

A recruitment firm based in the UK is seeking a Senior Account Manager to support a key global account within performance and social channels. This role involves managing client relationships, overseeing projects, and coordinating diverse teams in a fast-paced environment. Candidates should have extensive account management experience within an agency, a solid understanding of social media marketing, and strong organizational skills. The position is full-time with a hybrid working model, requiring 2 days in Chiswick, 1 in Mansfield, and 2 days at home.

Qualifications

• Extensive account management experience in a client-facing role within an agency.
• Solid understanding of social content across channels.
• Strong organisational discipline and ability to manage multiple deadlines.
• Strong organisational discipline and ability to manage multiple deadlines.
• Experience coordinating diverse teams to deliver for multiple stakeholders.
• Confidence in communicating social requirements clearly and without jargon.
• Calm, solutions-focused approach in fast-moving situations.
• Attention to detail and pride in delivering high-quality output.

Responsibilities

• Act as the day-to-day contact for client stakeholders.
• Coordinate organic and paid social activity.
• Collaborate with teams to deliver socially relevant work.
• Oversee projects from brief to final delivery, keeping timelines, approvals, and workflows on track.
• Collaborate with creative, studio, digital, insight, and production teams to deliver socially relevant, on-brand work.
• Maintain documentation, schedules, and status reports to keep everyone aligned.
• Support the Account Director with estimates, scopes, budgets, and financial tracking.
• Stay ahead of platform updates, emerging behaviours, and best practices to inform recommendations.

Skills

Account management experience

Understanding of social media marketing

Strong organisational skills

Team coordination

Effective communication

Attention to detail

Calm, solutions-focused

Job description

Senior Account Manager – Global Account, Performance & Social Channels

We are looking for a Senior Account Manager to support a key global account across performance and social channels. This fast‑paced role combines strong client service fundamentals with a clear understanding of how social channels work in practice.

Key Responsibilities

• Act as the day‑to‑day contact for client stakeholders, ensuring clear communication and expectation management.
• Build strong relationships by understanding client priorities, challenges, and ways of working.
• Coordinate organic and paid social activity, including influencer and creator management.
• Oversee projects from brief to final delivery, keeping timelines, approvals, and workflows on track.
• Collaborate with creative, studio, digital, insight, and production teams to deliver socially relevant, on‑brand work.
• Maintain documentation, schedules, and status reports to keep everyone aligned.
• Support the Account Director with estimates, scopes, budgets, and financial tracking.
• Stay ahead of platform updates, emerging behaviours, and best practices to inform recommendations.

Qualifications & Experience

• Extensive account management experience in a client‑facing role within an agency setting.
• Solid understanding of how social content is made, adapted, and delivered across channels.
• Knowledge of performance‑driven social media marketing or digital marketing.
• Strong organisational discipline and ability to manage multiple deadlines.
• Experience coordinating diverse teams to deliver for multiple stakeholders.
• Confidence in communicating social requirements clearly and without jargon.
• Calm, solutions‑focused approach in fast‑moving situations.
• Attention to detail and pride in delivering high‑quality output.

Seniority Level

Not Applicable

Employment Details

• Salary: Competitive
• Working Hours: Monday to Friday, 9am‑5.30pm
• Hybrid Working: 2 days based in the Chiswick office, 1 day per week in the Mansfield office, 2 days at home
• Free parking

Employment type: Full‑time

Job function: Marketing

Industries: Marketing Services