Senior Account Manager

NCC Group; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible Working

Generous Holiday Allowance

Medicash & Critical Illness Scheme

Pension and Life Assurance

Volunteer Programmes

Green Car Scheme

Cycle Scheme

Special Time Off

Maternity/Paternity Leave

Job summary

NCC Group seeks a seasoned Senior Account Manager to lead growth in Financial Services & Insurance accounts. You will shape propositions, conduct sector research, and provide strategic insights to differentiate NCC Group’s services for executive stakeholders.

Lead major client engagements, drive revenue and pipeline, and collaborate with delivery teams while representing NCC Group as a trusted advisor in a fast-paced, global security environment.

Qualifications

• Financial Services Sector experience in business development and account management.
• Experience selling complex IT/cybersecurity solutions to strategic clients.
• Ability to articulate technical concepts to non-technical stakeholders.
• Proven track record in driving revenue and pipeline growth.

Responsibilities

• Drive revenue, orders, and pipeline growth in Banking accounts aligned with objectives.
• Improve delivery performance via Cash and Customer Satisfaction metrics.
• Lead partnership development with technology firms and industry bodies.
• Develop propositions for key and emerging accounts and large deals.
• Act as an account expert and cultivate sector thought leadership.
• Create clear demand signals to guide delivery and product strategy.
• Facilitate client workshops and knowledge sharing; foster sector immersion.
• Cultivate high-value relationships with major customers and authorities in FSI.

Skills

Revenue growth

Delivery performance

Partnership management

Proposition development

Thought leadership

Pipeline visibility

Client workshops

High-value relationships

FSI sector experience

Complex IT / cyber sales

Collaborative teamwork

Communication skills

Proactivity

Self-starter

Ambition and resilience

Change management

Travel willingness

Job description

• Revenue, Orders, and Pipeline Growth: Drive substantial growth in revenue, orders, and pipeline within key Banking accounts aligning with agreed objectives.


• Improved Delivery Performance: Measure and enhance delivery performance through Cash and Customer Satisfaction metrics.


• Partnership Management; Lead the identification and development of FSI teams partnership with technology firms and industry bodies.


• Proposition and Account Development: Lead the strategic development of propositions within key and emerging accounts within the sector, with a focus on large deal shaping. Proficiently understand understanding and communicate technical concepts to non-technical stakeholders.


• Thought Leadership: Serve as an account expert and cultivate thought leadership within your sector to ensure client success.


• Pipeline Visibility: Generate clear demand signals within your accounts to guide the delivery units and inform product and service line innovation.


• Client Workshops and Immersion: Facilitate client workshops, encourage knowledge sharing, and foster sector immersion.


• High-Value Client Relationships: Cultivate key high-value collaborative relationships with major customers and authorities within FSI and related accounts to drive sustainable growth.

• Financial Services Sector Experience: Proven track record in business development and account management within the Financial Servies Industry.


• Complex IT / Cyber security sales experience: Demonstrable success in selling complex IT and or cybersecurity solutions to strategic clients.


• Collaborative Team Player: Able to work both independently and as an integral member of a high-performing team, coaching, supporting, and sharing best practice with colleagues.


• Passionate and Enthusiastic: Approach your work with unwavering energy and enthusiasm.


• Proactive and Motivated: Demonstrate a proactive attitude, motivation, and unwavering ambition with an inherent sense of accountability.


• Resourceful Self-Starter: Exhibit creativity, resourcefulness, and adaptability.


• Effective Communication: Exceptional negotiation and communication skills, both in listening and articulating thoughts effectively.


• Ambitious & Resilient: A hunger to achieve results with resilience during the sales process.


• Change Fit: Ability to deal with ambiguity and keep up with the fast paced nature of the FSI landscape, in a rapid growth team.


• Willingness to travel; national and international travel as needed.

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we're one of the leading global Cyber Security and Risk Mitigation business...

The Opportunity:

We are seeking a seasoned and strategic Senior Account Manager in our Financial Services & Insurance (FSI) Sector to spearhead our efforts in forging critical connections between our capabilities and customers within key accounts.

As a Senior Account Manager, you will lead the development and growth in these key customer accounts by shaping compelling propositions, conducting comprehensive research, and providing invaluable insights into sector-specific challenges, nuances, and needs. This expertise will empower NCC Group to differentiate its services, delivering enhanced value to our clients.

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate - we work together, we are brilliantly creative and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

Focusing on Clients and Customers

Working as One NCC

Being Inclusive and Respectful

Always Learning

Delivers Brilliantly

What we offer in return:

• Flexible Working: Balance your work and personal life with our flexible working options.


• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.


• Medicash & Critical Illness Scheme


• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.


• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.


• Green Car Scheme: Drive green and save money with our eco-friendly car scheme.


• Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.


• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.


• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.