Senior Account Manager

Rise At Seven; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dynamic digital agency is seeking a Senior Account Manager to lead client relationships and strategic initiatives. This role requires strong agency experience and a passion for digital marketing, particularly in SEO and content. The candidate will collaborate with internal teams to deliver high-impact strategies for a diverse portfolio of clients. Offering a competitive salary and a range of benefits, this position promotes flexible and hybrid working arrangements. Join a team committed to innovation and client success.

Benefits

Competitive salary based on experience

Generous holidays

Birthday off

Access to private medical and life assurance schemes

Company pension scheme

Christmas and New Year shutdown

Regular socials

Enhanced maternity and paternity leave schemes

Bucket list scheme - an opportunity to experience a life dream!

Qualifications

• 3-4 years of experience in senior digital Account Management role.
• Ability to build and maintain strong client relationships.
• Excellent attention to detail and spotting growth opportunities.

Responsibilities

• Formulate high-level strategies for client challenges.
• Keep internal teams updated on account performance.
• Ensure impactful work and client satisfaction.
• Develop strong relationships with senior clients.

Skills

Agency experience

Client relationship building

Digital marketing knowledge

Strong commercial acumen

Analytical skills

Tools

Google Analytics

Search Console

SISTRIX

SEMrush

Salesforce

Job description

We are looking for a Senior Account Manager to join our Client Development team. Ideally youll have agency experience and be able to hit the ground running working directly with clients and internal PR SEO Social and Content teams to design launch and deliver effective digital strategies. We think big and set the bar high producing the type of work that gets our clients excited and wins awards.

We are an office-first agency offering a great degree of flexibility. This means we work and come together in our office spaces up to 3 days a week to collaborate share ideas innovate and be creative creating the best work together.

YOU SHOULD APPLY IF

• You have experience in a senior digital (or equivalent) Account Management role (3-4 years of experience)
• You know how to build and maintain strong client relationships across all levels
• You have an eye for detail and can spot opportunities for growth from miles away
• You love all things digital have an enthusiasm for multiple areas of digital marketing and an interest in SEO and Content (including social media digital PR technical SEO date and insight)
• You want to work in an exciting and fast paced environment
• You want to work with a portfolio of global brands who are looking to Rise at Seven for something new and different but most importantly to make an impact
• You want to create award winning strategies and be part of a team that celebrates success together

OBJECTIVES

• Build and maintain strong relationship with your clients; make them LOVE us and stay with us forever
• Make sure clients know what Rise at Seven is doing for them week by week and how that supports our long term strategy
• Lead on client meetings for your accounts making sure that slides are up to date and done on time
• Ensure that all the right people are attending your client meeting ensuring everyone understands the role they play on the account and how they can add value
• Ensure effective collaboration between the teams which are working on your clients accounts and keep them informed on how these accounts are performing
• Make sure that client teams are aware of the clients priorities and needs
• Showcase our work to your clients (our SEO PR Content offerings and so on) helping them to see the bigger picture
• Spot opportunities to make the way we deliver work for clients better bringing proactive ideas and solutions to relevant Heads and members of the Ops team to streamline our approach or find efficiencies
• Identify opportunities to grow your clients accounts and increase our impact identify what they need before your clients even do working collaboratively with internal teams and our senior management to get things done going beyond the brief

RESPONSIBILITIES

• Find client challenges and formulate high level strategies working with the right experts at Rise to advise on the most effective deployment of our services
• Keep all internal teams which contribute to your accounts up to day with the accounts performance provide clarity on your clients objectives and how our teams will individually and collectively input to pitch responses / proposals / projects / retained services to deliver the best result
• Ensure our work is impactful and delivers on its objectives keeping our clients happy
• Take recommendations from client teams and prioritise into a roadmap making our recommendations clear and compelling
• Demonstrate strong commercial acumen understanding priorities and organising them accordingly to be able to accommodate ad hoc client requests assessing whether it works for us too
• Be in control of your accounts budgets ensuring teams work to the parameters set and refer to the Heads of Service / SMT to address over servicing etc.
• Create and update roadmaps that stretch far in advance flagging requests for resource as appropriate
• Own your accounts results define if they met (or even exceed) the objectives and if not identify ways where we could have done better
• Develop strong relationships with senior clients and communicate at least weekly to show our impact responsiveness and proactivity.
• Spot opportunities to grow your clients business and what they spend with us. Working closely with your Account Director and Senior Account Director to highlight future opportunities
• Monitor competitor activity analysing the impact of their work and keeping your clients informed of their position in the market. Provide proactive ideas and stimulus on new products / services and innovation in and outside of client categories
• Put together account plans and opportunity analysis for clients and provide feedback to the internal teams on where our focus should be
• Use data from tools including but not limited to Google Analytics and Search Console YouGov Brand Index SISTRIX and SEMrush and become familiar with our tools interfaces
• Share your knowledge with our Account Managers and contribute to their development.

REPORTING TO

This role reports directly to the CSD.

WHAT WE CAN OFFER YOUR

• Competitive salary based on experience
• Generous holidays
• Birthday off
• Access to private medical and life assurance schemes
• Company pension scheme
• Christmas and New Year shutdown
• Regular socials
• Enhanced maternity and paternity leave schemes
• Flexible and hybrid working
• Bucket list scheme - an opportunity to experience a life dream!

EQUAL OPPORTUNITIES

At Rise At Seven we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of their race religious beliefs age sex sexual orientation or disability.

Key Skills: Business Development,Sales Experience,OEM,Account Management,Product Demos,Microsoft Powerpoint,Salesforce,Relationship Management,Sales Management,Customer relationship management,Enterprise Sales,negotiation