Senior Account Handler

IDEX Consulting; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading brokerage in the UK is seeking a Commercial Account Handler in Manchester to manage commercial insurance renewals and support clients. This role offers a chance for career progression with a competitive salary and a comprehensive benefits package. The ideal candidate will have experience in commercial account handling and excellent communication skills.

Benefits

Opportunity for professional development

Competitive salary

Comprehensive benefits package

Clear progression pathways

Qualifications

• Experience working as a Commercial Account Handler or similar role.
• Strong understanding of commercial insurance products and processes.
• Excellent communication and organisational skills.

Responsibilities

• Handle all aspects of commercial insurance renewals and client queries.
• Work across a variety of commercial classes including property and liability.
• Support Account Executives with presentations and reports.

Skills

Experience in commercial account handling

Understanding of commercial insurance products

Excellent communication skills

Organisational skills

Ability to work collaboratively

Ambition to progress career

Job description

As a Commercial Account Handler, you'll work closely with a knowledgeable team of handlers and account executives, supporting a diverse portfolio of cross-class commercial business with premiums ranging from SME up to Corporate led clients.

This is an excellent opportunity for someone who enjoys working in a collaborative environment, providing high-level service, and is keen to take the next step in their career.

Key Responsibilities

• Handle all aspects of commercial insurance renewals, mid-term adjustments and client queries.
• Work across a variety of commercial classes including property, liability, motor, and more.
• Support Account Executives with preparation of presentations, reports, and documentation.
• Build strong relationships with clients and insurers, ensuring exceptional service delivery.
• Maintain accurate records and ensure compliance with industry standards.

What You'll Bring

• Experience working as a Commercial Account Handler or similar insurance role.
• Strong understanding of commercial insurance products and processes.
• Excellent communication, organisational, and client-handling skills.
• Ability to work collaboratively within a knowledgeable, supportive team.
• Ambition and a desire to progress your career within a leading brokerage.

What\'s on Offer

• Opportunity to work with one of the UK\'s top brokers in the Manchester region.
• Join a team with exceptional experience and industry knowledge.
• Clear progression pathways and support for professional development (including qualifications).
• Competitive salary and comprehensive benefits package.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.