Senior Account Executive

OPEN Health Group; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Generous paid vacation

Ongoing training and development

CSR program

Global, collaborative environment

Diversity & inclusion

Job summary

OPEN Health Group is seeking a Senior Account Executive to support the Account team with day-to-day operations, meetings setup, status updates, and MLR process management. You will collaborate across disciplines to ensure timely, high-quality project delivery and client satisfaction.

Responsibilities include scheduling, briefing, task prioritization, and tracking finances. Strong communication and organizational skills are essential, with experience in biopharma client work a plus.

Qualifications

• Bachelor's degree required in business, marketing, biology, life sciences or related field.
• Significant experience in professional client relationship management, pharma marketing experience is a plus.
• Ability to organize, plan, and prioritize in a fast-paced environment.
• Excellent written and oral communication & strong attention to detail.

Responsibilities

• Supports activities related to all programs and projects on assigned client accounts, including planning meetings and updates.
• Flags issues early and helps solve budget, timeline, scope changes.
• Keeps meeting minutes, trackers and reports up to date for internal use and client updates.
• Demonstrates deep knowledge of each client account and its therapy area.
• Manages booking of freelancers and external agencies; maintains relationships and availability.

Skills

Client relationship management

Project coordination

MS365 proficiency

Veeva knowledge (plus)

Presentation skills

Financial tracking

Cross-functional collaboration

Education

Bachelor's degree in business, marketing, biology or life sciences

Tools

MS365

Veeva (plus)

Job description

OPEN Health only communicates through email addresses ending in @openhealthgroup.com, verified LinkedIn profiles, or the same applicant tracking system you used to submit your application. We will never request payment, ask for personal information early in the process, or send checks for equipment. If you're unsure about a message, please visit our official careers page or contact us directly.

Job Summary

Location: UK, South Africa or Ireland.

The Senior Account Executive supports the Account team on day-to-day business operations and deliverables. This includes setting up internal and external meetings for assigned brands, conducting status meetings, project workflow, quality control and management of Medical, Legal and Regulatory (MLR) processes as needed.

Account Support

• Supports activities related to all programs and projects on assigned client account(s). This includes planning meetings, status meetings, partner agency coordination, workflow, timeline oversight, and management of MLR processes
• Proactively flags and helps problem-solve issues that may arise associated with client needs, workflow, budget, timeline, change of scope, etc.
• Keeps all meeting minutes, trackers and reports up to date for internal usage and provides client updates related to ongoing projects and deliverables
• Demonstrates in-depth knowledge of each client account including brand, therapy area and overall scope
• Works with clients and provides updates related to ongoing projects and deliverables

Tactics and Execution

• Prioritizes workflow to ensure timely delivery of all projects, ensuring the necessary skillsets required for each brief are fully considered
• Supports with briefing and ensures all briefs are ready on time and high quality
• Reviews tactics and provide clear and concise feedback to ensure all deliverables effectively meet briefs

Cross-functional Collaboration

• Fosters integration, collaboration, and teamwork among team members
• Manages the booking of freelancers and external agencies, maintains excellent relationships and keeps up to date with availabilities

Business Development

• Demonstrates a clear understanding of the new business process and supports new business teams with administrative tasks
• Develops ideas for organic growth of accounts
• Attends finance calls and provides accurate overview of project finances
• Develops financial paperwork such as invoices and estimates
• Manages client financial trackers and shares tracking status with senior account management on the client team, proactively indicates potential risk to over-servicing and out of scopes

Experience, Skills, and Qualifications

• Bachelor's degree in business, marketing, communications, biology, life sciences, or related field
• Significant experience in professional client relationship management, background in biopharmaceutical patient marketing (client or agency side) a plus
• Ability to organize, plan, and prioritize work in a fast-paced work environment, and to achieve goals in a timely fashion
• Excellent organizational skills, multi-tasking skills and keen attention to detail
• Excellent written and oral communication skills and desire to deliver high-quality work
• Superior interpersonal and customer service skills
• Proficient in MS365 including Word, Excel, Power Point, Outlook, and Teams; knowledge of Veeva a plus
• Ability to make clear, concise decisions and solve complex problems.
• Strength in fostering and maintaining productive, successful working partnerships with clients (at all levels) as well as the internal OPEN Health team
• Excellent listening and presentation abilities

Travel Requirements

As required by business needs

About OPEN Health

At OPEN Health, we connect visionary minds, pioneering science, and advanced technology to drive real impact. By uniting people, science, and technology, we activate new opportunities for biopharma innovation. Our expertise across medical affairs and market access unlocks faster, smarter routes to market. We are committed to improving patient outcomes worldwide. To learn more, visit www.openhealthgroup.com .

OPEN Health. The right combination to unlock possibilities.

What we offer:

As aglobal organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holidays, and more across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation, holidays and more, across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

OPEN Health does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.