Senior 5G Core Support Engineer (Remote UK)

Isero Ltd; Oxford; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading technology provider is seeking a Technical Support Engineer for 5G Mobile Core Network Technologies. The ideal candidate will have experience in customer support and 4G/5G technologies, with responsibilities including tier-3 support, assisting with software upgrades, and planning test scenarios. This is a fantastic opportunity to work with cutting-edge technology and grow your career in a dynamic environment.

Qualifications

• 2+ years of experience in a commercial customer support environment.
• Experience with 4G or 5G Mobile Core network technologies.
• Ability to analyze various network protocols.

Responsibilities

• Responsible for resolving tier-3 level requests.
• Support installation and upgrade of core software solutions.
• Plan and execute test scenarios to replicate customer issues.

Skills

Customer support experience

Knowledge of 4G/5G technologies

Network analysis tools (e.g., Wireshark)

Linux systems management

TCP/IP protocols knowledge

Job description

A leading technology provider is seeking a Technical Support Engineer for 5G Mobile Core Network Technologies. The ideal candidate will have experience in customer support and 4G/5G technologies, with responsibilities including tier-3 support, assisting with software upgrades, and planning test scenarios. This is a fantastic opportunity to work with cutting-edge technology and grow your career in a dynamic environment.