Senior 3rd Line IT Service Desk Engineer - Remote Nights

Focus Resourcing Group; Cardiff; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading technology solutions provider in Cardiff seeks an experienced 3rd Line Service Desk Engineer for a permanent position. You will manage infrastructure and security requirements, provide advanced support, oversee compliance with Cyber Essentials, and develop automation scripts. The role includes working shifts across 24/7, with evening and night shifts from home. Competitive salary and benefits on offer.

Qualifications

• Experience with Microsoft Infrastructure management and support.
• Knowledge of Cyber Essentials compliance and security standards.

Responsibilities

• Provide advanced technical support for infrastructure and security.
• Ensure system availability and maintain security standards.
• Develop PowerShell scripts for operational efficiency.

Skills

Microsoft Infrastructure

Endpoint Management

PowerShell scripting

Cyber Essentials compliance

Tools

Azure

MDM / Intune

Backup tools

Job description

A leading technology solutions provider in Cardiff seeks an experienced 3rd Line Service Desk Engineer for a permanent position. You will manage infrastructure and security requirements, provide advanced support, oversee compliance with Cyber Essentials, and develop automation scripts. The role includes working shifts across 24/7, with evening and night shifts from home. Competitive salary and benefits on offer.