Senior 3rd-Line Infrastructure Engineer

Leeds Bradford Airport Ltd; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK airport is seeking an Infrastructure Engineer to enhance IT systems and support smooth operations. Ideal candidates will manage incidents, troubleshoot various IT issues, and work closely with the support teams. The role demands strong knowledge of Microsoft systems and network fundamentals, aiming to ensure operational excellence. Benefits include free parking and a generous pension scheme. Candidates must be prepared for on-call duties and possess the ability to obtain Counter Terrorist Check (CTC) clearance.

Benefits

Free on-site parking

Generous pension scheme

Life assurance

Qualifications

• Proven experience in a similar role.
• Ability to restore service quickly.
• Strong knowledge of IT systems and security.

Responsibilities

• Manage service desk tickets accurately.
• Troubleshoot hardware and software issues.
• Support procurement and delivery of equipment.

Skills

Infrastructure or Network Support experience

Incident management using ITSM tools

Support for Microsoft Windows

Knowledge of Exchange, M365, SharePoint Online

Understanding of TCP/IP, DNS, DHCP

PowerShell knowledge

Communication and documentation skills

Education

IT certifications (Microsoft, Linux, etc.)

Tools

Veeam Backup & Replication

SQL Server

VMware

Job description

A leading UK airport is seeking an Infrastructure Engineer to enhance IT systems and support smooth operations. Ideal candidates will manage incidents, troubleshoot various IT issues, and work closely with the support teams. The role demands strong knowledge of Microsoft systems and network fundamentals, aiming to ensure operational excellence. Benefits include free parking and a generous pension scheme. Candidates must be prepared for on-call duties and possess the ability to obtain Counter Terrorist Check (CTC) clearance.