SEND Officer

Bristol City Council; West of England; Hybrid; GBP 37,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Flexitime

Local Government Pension Scheme

Annual leave allowance

Job summary

Bristol City Council’s City Hall, Bristol, is seeking a Pre-14 SEND Officer to support children with EHCPs and ensure suitable education is in place.

You will liaise with families, schools and professionals, attend Annual Reviews and multi‑professional meetings, and manage a large caseload with statutory timescales.

This full‑time, permanent role offers hybrid working, a salary of £36,581–£40,444 and a supportive environment focused on improving educational outcomes.

Qualifications

• Experience supporting children with SEND and EHCP processes.
• Ability to manage a large caseload and prioritise effectively.
• Understanding of statutory timescales for Annual Reviews.

Responsibilities

• Attend Annual Reviews and multi-professional meetings.
• Ensure Annual Reviews are completed within statutory timescales.
• Liaise with schools, families and professionals to secure appropriate educational provision.
• Keep children's voices central to decision-making.

Skills

Case management

Stakeholder liaison

Communication skills

Knowledge of SEND/EHCP processes

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC008883 Date posted 23/09/2026 Application closing date 20/10/2026 Location City Hall College Green City Centre Bristol BS1 5TR Salary BG10: £36,581 - £40,444 Package Blank Contractual hours 37 Basis Full time Job category/type Education Attachments Job Description.pdf Person Specification.pdf

Full Time, Permanent

This is an exciting opportunity to be part of the SEND Team to deliver on the priorities outlined in Bristol’s SEND and Inclusion Strategy 2024 - 2028.

As a Pre-14 SEND Officer, you will be the first point of contact for our children and young people with Education, Health and Care Plans (EHCPs), ensuring they are accessing appropriate education, that their needs are being met and that the correct provision is in place to prepare them for adulthood.

In this interesting and demanding role, you will have responsibility for liaising with families of children with SEND, education providers and other local area professionals on behalf of children and young people (between 0-14) to ensure a holistic approach is always taken to meet the needs of those with SEND and to support Bristol City Council’s drive to improve educational outcomes.

Whilst this is a customer facing role, you will not be spending a significant amount of time having direct contact with the children and young people for whom you have responsibility.

As part of the role, you will be required to attend Annual Review meetings and multi professional meetings. The overall focus of the role will be to ensure all statutory processes are completed to a high standard, and in line with statutory timescales.

• Attending Annual Reviews and other multi professional meetings.
• Ensuring that Annual Reviews are held and completed within statutory timescales.
• Liaising with schools and other education providers to ensure that children and young people are receiving the correct support in line with their EHCP.
• Liaising with families and other professionals to maintain educational placements, whilst ensuring the child or young person’s voice and needs are central to decision-making processes.

In addition to demonstrating the essential knowledge, skills and experience outlined in the person specification, you will be expected to manage a large caseload effectively and balance competing priorities in the fast-paced and pressurised working environment of SEND.

Please note that this role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.