Select which cookies you accept Beauty Advisor (22.5 hours) Beauty Advisor (22.5 hours)

Space Nk; Chelmsford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading beauty retailer in Chelmsford is seeking a passionate Beauty Advisor to deliver exceptional customer experiences and achieve sales targets. The ideal candidate will have strong communication skills and a positive attitude, with a focus on teamwork and customer service. Join us to be part of an innovative beauty community where the customer is at the heart of everything we do.

Qualifications

• Experience in sales or retail environment preferred.
• Ability to work effectively as part of a team.
• Comfortable communicating with customers and team members.

Responsibilities

• Achieve sales and KPI targets through a customer-first approach.
• Deliver an exceptional customer experience consistently.
• Maintain up-to-date product knowledge.

Skills

Strong communication skills

Customer service orientation

Flexibility

Ability to follow direction

Passion for beauty

Job description

• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners and store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures
• The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer first approach. With passion and enthusiasm, they are an ambassador for the brand and able to deliver a 'customer first' experience.
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative
• As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
• Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.