SEFF App Form – Advocacy Support Worker- North- Nov 25

South East Fermanagh Foundation; Lisnaskea; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization for community support in Northern Ireland is seeking an Advocacy Support Worker to provide advocacy and advice to vulnerable clients. Successful candidates will have experience managing complex client interactions and building relationships with multiple stakeholders. A relevant degree or equivalent experience is required. The role offers opportunities to communicate effectively with colleagues while working remotely.

Qualifications

• At least 1 year's experience in advocacy and advice to vulnerable clients.
• 2 years’ practical experience collating and analysing complex information.
• Experience communicating and engaging with clients in person or by phone.

Responsibilities

• Provide advocacy and advice to vulnerable clients.
• Build relationships with multiple stakeholders.
• Manage workload effectively and report remotely to line management.

Skills

Experience in advocacy

Strong communication skills

Ability to manage complex client interactions

Relationship building

Workload management

Education

Relevant University degree or equivalent qualification

4 years’ experience in relevant field

Job description

Overview

Advocacy Support Worker- North Region

November 2025

Responsibilities

• Based on the application form content, the role involves providing advocacy and advice to vulnerable clients, engaging in legacy processes, and effectively managing complex client interactions. The candidate should be able to build relationships with multiple stakeholders, prioritise and manage their own workload, communicate effectively with colleagues and management, and report remotely to line management.

Qualifications

• A relevant University degree, or equivalent qualification plus 1 year’s experience providing advocacy and advice to vulnerable clients engaged in legacy processes.
• OR 4 years’ experience providing advocacy and advice to vulnerable clients AND a minimum of 2 years practical experience collating information, writing reports, and analysing information, and managing complex client interactions.
• A minimum of 2 years’ practical experience collating and analysing complex information and writing reports.
• A minimum of 2 years’ practical experience of effectively managing complex client interactions, and engaging with new clients either in person or on the phone.
• A minimum of 2 years’ experience working and building relationships with multiple stakeholders.
• Demonstrate experience of prioritising and managing your own workload while also communicating effectively with colleagues and management, while working and reporting remotely to line management.

Other details

• Section 4 to 11 include Entitlement to work in the UK, Criminal convictions, Current salary, References, Protecting Children and Vulnerable Adults, Disability Discrimination Act, Health, Driving License/Transport, and related sections as part of the application form.
• Ending notes indicate the closing date and submission details: Closing date 1pm on Thursday 20th November 2025. Return by email to [e-mail] or by hand/post to The Buttermarket, 132 Main Street, Fivemiletown, Co. Tyrone BT75 0PW. Email link: [e-mail].

Note: This refinement preserves the original information while organizing it into clear sections. Some form-specific lines that duplicate the form sections were consolidated to maintain readability, and only ring-fenced content required for the job description is included.