Security Team Leader

Mitie Group plc.; Churwell; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading security service provider is seeking a Security Manager to oversee site safety and security in Churwell, UK. Responsibilities include deployment of security teams, compliance with health and safety regulations, and conducting incident responses. Applicants must possess deep knowledge of security operations, excellent leadership skills, and relevant qualifications like IOSH. The role offers a dynamic work environment with opportunities for professional development.

Qualifications

• Dynamic and experienced security leader.
• In-depth knowledge of security manning and legislation.
• Capacity to inspire and lead teams effectively.

Responsibilities

• Ensure safety and security at client sites.
• Manage team deployment and shift operations.
• Conduct periodic site tours and checks.

Skills

Proactive attitude

Interpersonal skills

Knowledge of security legislation

CCTV systems knowledge

Attention to detail

Customer management

Health & Safety understanding

Flexibility

Education

IOSH qualification

Tools

MS Office

Excel

Job description

A valid DS & CCTV Licence is essential for this role.

Security Team Objectives

• Ensure the safety and security of client staff, contractors, colleagues, and consumers.
• Protect client assets by adhering to recognised best practice techniques and procedures.
• Maintain site security and safety in accordance with site assignment instructions.
• Organise and manage security team workloads efficiently without compromising service quality.
• Respond to emergencies and assist with building evacuation and searches, following site Emergency Response procedures.

Main Responsibilities: Deployment & Operations

• Ensure security team members are effectively deployed, systems are operated correctly, and all required functions are performed.
• Collaborate with the Facilities Manager to deliver exceptional service standards to internal and external customers.
• Parade, deploy, and manage team members during their duty; ensure proper dress code, task allocation, and incident handling.

Leadership & Strategy

• Demand high standards of service delivery through briefings and guidance.
• Continuously review and enhance the site's security strategy by implementing industry best practices.
• Uphold duty of care by ensuring compliance with policies related to:
  • Health & Safety
  • Staff Welfare & Development
  • Training
  • Disciplinary & Grievance
  • Equality, Diversity & Inclusion
  • Alcohol & Drug Misuse

Team Management

• Conduct fair and efficient duty rostering, annual leave allocation, and overtime scheduling.
• Implement performance management processes, including monthly/annual reviews and probation reports.
• Monitor attendance and timekeeping; take corrective action when necessary.
• Investigate disciplinary and grievance matters; maintain team morale through effective leadership.

Communication & Coordination

• Participate in team management meetings; provide reports and recommendations.
• Promote and enforce Health & Safety policies, including access control, key control, smoking, and general site safety.
• Conduct verification checks of Control Room equipment at the start/end of each shift; initiate corrective actions as needed.

Incident Response & Documentation

• Manage incident responses promptly and effectively; elevate to senior management when appropriate.
• Activate the Emergency Response Plan when required.
• Maintain accurate records for daily reports, handovers, and incident transparency.

Security Protocols

• Adjust team deployment based on prevailing alert levels.
• Manage site key inventory; conduct start/end-of-shift checks and report discrepancies.
• Supervise entry/exit searches as part of access control procedures, based on alert status.
• Handle telephone enquiries professionally; escalation building faults to the appropriate helpdesk.

Escort & External Deployment

• Deploy escorts for contract workers unless exempted in writing by the sponsoring department.
• Ensure contractors do not enter restricted areas without prior written clearance and escort.
• Deploy team members to off-site locations for supervision or emergency response as needed.

Site Procedures & Events

• Conduct prescribed unlock/lockdown procedures at shift start/end.
• Support corporate events by coordinating with supervisors and ensuring post-event security checks.
• Perform periodic site tours to verify security coverage and record findings in duty logs.
• Ensure patrolling officers are equipped with radios, keys, and Personal Notebooks (PNBs).

Compliance

• Follow all reasonable instructions issued by the Security Operations Manager and Support Manager.

Candidate Profile

We are seeking a dynamic and experienced security leader who demonstrates:

• A proactive, 'can-do' attitude and strong interpersonal skills.
• In-depth knowledge of security manning, CCTV systems, and relevant legislation.
• Proficiency in MS Office and Excel.
• Ability to lead transformational change.
• High standards of delivery with strong attention to detail.
• A collaborative approach to customer management and service excellence.
• Solid understanding of Health & Safety, with IOSH qualification as a minimum.
• Motivation to exceed expectations.
• Professionalism, diligence, and flexibility.
• Commitment to staff development and performance management.
• Capacity to inspire and enable others to excel.
• Flexibility to work weekends and out-of-hours as part of a 24-hour operation.
• Awareness of Counter Terrorism risks.