Security Systems - Service Engineer

Integral UK; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security systems provider in Greater London is seeking a Security Systems Service Engineer. The ideal candidate will have solid experience in the Electronic Security industry and knowledge of IP based networks. The role involves servicing security systems, managing customer relationships, and ensuring high-quality service delivery. Additional benefits include a competitive salary, 25 days of holiday, and a company van. Join a team dedicated to creating safety and delivering trust.

Benefits

Competitive & negotiable salary depending on experience

25 days holiday plus bank holidays

Contributory company pension scheme

Life Assurance

Company Van

40 hours per week

Qualifications

• Experience within the Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer-facing environment.

Responsibilities

• Servicing security systems including Intruder Alarms, CCTV, and Access Control Systems.
• Planned annual maintenance and reactive response management.
• Providing excellent customer service and managing relationships with clients.

Skills

Problem solving skills

Customer focus

Ability to communicate effectively

Education

Current relevant qualifications (18th edition/NVQ/City and Guilds/BTEC)

Job description

Summary of Role

We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.

What you will be doing

• Planned annual maintenance including reactive response.
• Managing your own time to ensure jobs are prioritised correctly.
• Correctly complete work reports and client recommendations.
• Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.

What we will need from you

• Experience within Electronic Security industry.
• Experience of IP based networks and security systems.
• Full UK driving license.
• Ability to lift and climb ladders.
• Experience working in a customer facing environment.
• Problem solving skills.
• Customer focus with ability to communicate effectively with a range of customers.
• Experience of/and or knowledge of IP based networks and security systems.
• Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/City and Guilds/BTEC (desirable but not essential).

What you can expect in return

• Competitive & negotiable salary depending on experience
• 25 days holiday plus bank holidays
• Contributory company pension scheme
• Life Assurance
• Company Van
• 40 Hours per week worked from 8am to 5pm + call out/standby

How to apply

Please submit a tailored CV detailing your experience relevant to this role.

Please note:

You will be required to undertake a basic or enhanced DBS check as part of your job role at Hall & Kay.

Additional Company information

At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ years trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.

What sets us apart?

Our culture. What we call ‘the Hall & Kay way’…it’s a people thing. Put simply, we know we can achieve more when we work as a team – with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver. Find out more about us and what people say about us.

Our Commitment

We promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice – whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.