Security Support Officer

Mitie Cleaning & Hygiene Services; East Midlands; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices benefits

MiDeals discounts

Cycle to work

Life insurance

Share plan

Mitie Stars

Annual prize

Job summary

Mitie Cleaning & Hygiene Services is recruiting a Security Support Officer for the Rolls‑Royce contract in Derby. The role requires full flexibility to work 12‑hour day and night shifts, including weekends, to ensure site security and safety.

You will perform access control, surveillance, and visitor sign‑in, while upholding company policies and legal requirements. Training and licenses must be current, and you will contribute to incident reporting and continuous improvement at the site.

Qualifications

• Previous security experience.
• Strong communication and customer service skills.
• Able to work 12‑hour day and night shifts, including weekends.
• Professional, reliable and flexible approach to work.

Responsibilities

• Conduct access control, pass, and parking permit checks.
• Monitor CCURE systems, CCTV, and door alarms.
• Sign in visitors, contractors, and delivery drivers.
• Maintain compliance with site procedures, company policies, and relevant legislation.
• Complete duties in line with Assignment Instructions (AI's).
• Identify and recommend improvements to operations where appropriate.
• Ensure compliance with SIA licensing and mandatory contract training.
• Follow instructions and procedures professionally and consistently.
• Maintain accurate records and reports.

Skills

Security experience

Communication skills

Customer service

Flexibility

Education

SIA Licence (Guarding or Door Supervision)

Job description

Better places, thriving communities.

Security Support Officer

Location: Rolls-Royce, Derby

Pay Rate: £13.12 per hour

Shifts: 12-hour shifts (Days, Nights, Weekends)

We are seeking reliable and professional Security Support Officers to join our Rolls‑Royce contract in Derby. Applicants must be fully flexible and able to work 12-hour day and night shifts, including weekends. Please do not apply if you are unable to commit to these shifts.

Key Responsibilities

Security Operations

• Conduct access control, pass, and parking permit checks.
• Monitor CCURE systems, CCTV, and door alarms.
• Sign in visitors, contractors, and delivery drivers.
• Maintain compliance with site procedures, company policies, and relevant legislation.
• Complete all duties in accordance with Assignment Instructions (AI's).
• Identify and recommend improvements to operational processes where appropriate.
• Ensure compliance with SIA licensing requirements and all mandatory contract training.
• Follow instructions and procedures professionally and consistently.
• Maintain accurate records and reports as required.

Training & Development

• Complete all mandatory training and competency assessments.
• Participate in additional training as required.
• Maintain and develop professional knowledge and skills.
• Ensure SIA licences are renewed at least 16 weeks before expiry.

Security, Safety & Incident Management

• Report all Health & Safety concerns and potential hazards immediately.
• Remain vigilant to security threats and operational risks.
• Use initiative and elevate concerns appropriately.
• Maintain professional conduct when dealing with challenging situations.
• Complete accurate incident reports and notebook entries.
• Conduct scheduled check calls as required.
• Notify emergency services and the Communication Centre of incidents when necessary.

Essential Requirements

• Previous security experience.
• Valid SIA Security Guarding or Door Supervision Licence.
• Ability to work 12-hour day and night shifts, including weekends.
• Strong communication and customer service skills.
• Professional, reliable, and flexible approach to work.

Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Together our diversity makes us stronger.

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