Security Support Officer

Mitie Group plc.; Carlisle; On-site; GBP 16,000 - 23,000; Full time

Job summary

Mitie Group plc. is seeking a Security Relief Officer to protect people, property and assets at Cumberland Infirmary. You will uphold on-site security standards, complete incident notebooks, and follow Assignment Instructions with accuracy.

The role requires front-line security licence (Security Guarding or Door Supervision) and maybo training is desirable. You will work 12-hour shifts, including day and night, weekends and Bank Holidays.

Qualifications

• Previous security experience required.
• Licence to wear front-line security (Security Guarding or Door Supervision).
• Maybo training is desirable.

Responsibilities

• Deliver security services and protect property, people and assets.
• Maintain compliance with policies, UK law and site AI's.
• Complete accurate incident notebooks and follow Assignment Instructions.

Skills

Previous Security Experience

Maybo training

Education

Front-line licence: Security Guarding or Door Supervision

Job description

Are you ready to take your security career to the next level?, To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

Operations

• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self-development.
• To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
• Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
• Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
• To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. There are also additional courses that are contractually required.
• Comply with legal obligations and safety requirements of the role.
• Follow instructions and procedures appropriately without unnecessarily challenging authority.
• Work in a systematic, methodology and orderly way.

Training

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
• Use common sense and initiative by immediately involving others if a situation appears to become threatening.
• To maintain professional conduct in the face of difficult situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Communication Centre to report all incidents.

What we are looking for

• Previous Security Experience
• You will be part of the Mitie team working at Cumberland Infirmary.
• A competitive hourly rate of £14.09
• The shift pattern will be 12 hours. This includes working day/nights weekends and Bank Holidays.
• Maybo training is desirable

Join us as a Security Relief Officer and be part of a team at Mitie that protects people, property, and assets.

If you thrive in a dynamic environment this is the opportunity for you!