Security Supervisor

Carlisle Support Services; Wolverhampton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health plan

Wage on demand access

Discounts & rewards

Career development

Uniform & kit

Job summary

Carlisle Support Services is seeking a Security Supervisor for a busy hospital site. The role involves leading a team of security officers, covering managerial duties, and acting as the first point of contact for on-site concerns.

You will manage incidents, respond to alarms, escort patients, and ensure safety across a dynamic healthcare environment. Applicants should hold a Door supervisor licence, CCTV licence, and driving licence, with good communication and IT skills.

Qualifications

• Must hold a valid door supervisor licence.
• Must hold a valid CCTV licence.
• Driving licence required.
• Excellent communication skills and ability to interact with staff and patients.
• Basic IT knowledge and familiarity with common software.
• Experience in healthcare security is desirable.

Responsibilities

• Lead and manage a team of 5+ security officers.
• Cover the manager's position when needed.
• Be the first point of contact for on-site concerns and escalation.
• Manage incidents and respond to alarms (fire, intruder, panic).
• Conduct monthly one-to-one reviews with officers.
• Escort patients when required and maintain safety.

Skills

Door supervisor licence

CCTV licence

Driving licence

Good communication skills

Basic IT knowledge

Healthcare security experience

Tools

SharePoint

Job description

Security Supervisor

Carlisle Support Services are seeking a dedicated Security Supervisor to work as the prestige New Cross Hospital

Here at Carlisle Support Services, we deliver on our promises through work of our excellent staff and therefore, if you have the passion, a great work ethic and a drive to become a park of our success, then where quality is not purely mechanical.

Bring your dedication and determination here, and you will benefit from the support of an experienced and enthusiastic multi professional team committed to the delivery of brilliant patient care.

All applicants must be able to complete and adhere to the following which are not solely limited to the below:

• Managing a team of 5 or more security officers
• Completing documents and paperwork via share point
• Covering the managers position when needed
• Acting as the first point of call for on site concerns escalating when needed
• Incident management
• Monthly 1-1's
• Escorting patients
• Dealing with hostile situations
• Locating and searching for missing patients
• Responding to fire/intruder/panic alarms
• Security escorts
• Traffic flow management
• Car park checks
• Car park equipment maintenance
• Handling money

The job may involve spending long periods of time walking around a busy site and dealing with a busy control room environment, ensuring the safety of staff and public, while remaining vigilant to any possible threats and or dangers which may occur and adhering to the site polices and procedures.

Applicants must be calm in nature and dynamic thinkers, and be able to defuse situation, in a positive way, understand the complexity of the people and quickly react when need.

Building strong working relations is key to working with in the health care, no two days are the same if you are looking for a rewards career working with Carlisle support services.

This will be include days, nights and weekends.

In addition, applicants must have the below:

Door supervisor licence

CCTV Licence

Driving licence

Good communication skills

Basic I.T knowledge

Previous security supervisor experience or be able to demonstrate clear knowledge and understanding from previous experience in the healthcare sector is desirable

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all.

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial support with instant access to earned and authorized wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and with dignity and respect.