Security Service Engineer

NMS Recruit Ltd; Gloucester; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading security technology integrator is seeking an experienced Security Service Engineer to provide technical expertise for the maintenance of security systems. Candidates should have an NVQ 3 in Electronic Security and a minimum of 4 years' experience. The role offers a competitive salary, company van, and 25 days holiday plus bank holidays.

Benefits

Company van (personal use)

Fuel card

25 days holiday plus bank holidays

Pension

Qualifications

• Minimum of 4 years experience with access control, CCTV, and intruder systems.
• Ability to complete full personal security screening.
• Health and safety awareness.

Responsibilities

• Provide technical expertise in fault finding and repairs of security systems.
• Consult with higher grade engineers as needed.
• Participate in team meetings and contribute to business activities.

Skills

Technical expertise in fault finding

Knowledge of access control systems

Strong customer service skills

Knowledge of Windows operating systems

Education

NVQ 3 in Electronic Security or equivalent

Tools

CCTV systems software

Digital electronics principles

Job description

NMS Recruit are seeking an experienced Security Service Engineer to work with a leading independent security technology integrator. You will provide professional engineering expertise for planned and reactive maintenance.

Responsibilities

• Provide technical expertise in fault finding and repairs of a varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
• Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large multi-site installations with PC based digital recorders.
• Provide technical expertise in fault finding and repair with a variety of access control, intruder, intercom systems operating systems from small scale to large multi-site installations with PC based front ends.
• Understand fibre optic transmission systems, LAN/WAN networks, and radio telemetry systems to effectively remedy any faults. Consult with higher grade engineers where required.
• Provide emergency solutions when operating out of hours as specified on the departmental rota (1 in 5).
• Participate in team meetings and actively contribute towards the business' activities.
• Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customers expectations.
• Strive to maximize personal development and performance and take active part in performance reviews and personal development plans.
• Maintain up to date technical knowledge through internal and external training provision.

Essential Experience

• NVQ 3 in Electronic Security or equivalent proven experience.
• Knowledge of access control / CCTV / intercom / intruder systems (minimum of 4 years).
• Knowledge of Windows operating systems.
• Knowledge of digital electronics principles and systems.
• Health and safety.
• Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End).
• Full UK driving licence.
• Ability to complete full personal security screening and be prepared to complete to DV level if requested.
• Strong customer service skills.

Desirable Experience

• CCTV Synergy / Milestone / Genetec / FLIR / Eagle Eye / ProWatch / Red Vision / Axis.
• ACS Ccure / Lenel OnGuard & S2 / Gallagher / CEM / PAC.
• Intruder Honeywell / Texecom.
• Intercom - Commend.
• PSIM Genetec / Cortech.
• Recognised qualification in H&S (IOSH / CSCS).
• IPAF.
• Working at height (rooftop and safety access certification).
• EUSR.

Benefits

• Up to £38,000 DOE.
• Overtime.
• Company van (personal use).
• Fuel card.
• 25 days holiday plus bank holidays.
• Pension.
• Additional benefits.