Security Receptionist

Sodexo; United Kingdom; On-site; Full time

Job summary

A global facilities management company in the UK is looking for a Security Officer to ensure safety protocols and provide exceptional customer service. Successful candidates will possess a standard SIA license and prior experience in a similar role, coupled with excellent communication skills. Join us for a chance to make an impact and enjoy a range of employee benefits including mental health support and lifestyle rewards.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP services

Discounts for employees and family

Financial tools & retirement plan

Cycle to Work scheme

Paid volunteering day

Qualifications

• Standard SIA license required.
• Experience in a similar security role is preferred.
• Knowledge of emergency procedures is essential.

Responsibilities

• Greet staff and visitors, ensuring security protocols.
• Monitor CCTV and access control.
• Act as first response to incidents or faults.
• Provide guidance and advice to visitors and clients.
• Maintain a well-kept reception area for positive impressions.

Skills

Excellent communication skills

Awareness skills

Ability to interact with various stakeholders

Tools

CCTV Monitoring

Access Control Systems

Job description

Overview

40 hours per week, 3.5 days out of 7 per week with various shift patterns. Monday - Sunday rolling rota with 12 hour shifts (06:30 to 18:30 and 18:30 to 06:30). £12.46 per hour. Access to Sodexo reward hub and discounts. SIA licence required to be considered for this role. Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT.

What you’ll do

• Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/area.
• Monitoring of CCTV, Access Control and other protective systems.
• Act as a first line response to activations & incidents or fault reporting.
• Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff.
• Deliver and maintain customer service at all times, ensuring client satisfaction.
• Maintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression.

What you bring

• Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities.
• Standard SIA license.
• Excellent communication and awareness skills.
• Experience in working in a similar role.
• Knowledge of security techniques and site and local emergency procedures.

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!