Security Patrol & Emergency Response Specialist

Falck; Sunderland; On-site; GBP 23,000 - 28,000; Full time

Job summary

Falck in the United Kingdom is seeking a vigilant security officer to patrol, monitor, and control access across client premises. You will participate in emergency response activities, conduct site inductions, and ensure safety and security of buildings and assets.

Strong communication and customer service skills are essential. The role requires a valid SIA licence, a driving licence with access to a vehicle, and full 5-year work history for vetting.

Qualifications

• Have the right to work in the UK.
• Valid SIA Licence.
• Driving Licence and access to vehicle.
• Required to complete health surveillance.
• Required to go through BS7858 screening and vetting process.
• Full 5-year work/education history with company names, addresses and landline numbers.
• Excellent interpersonal, communication and customer service skills with staff and external customers.
• Computer literate with word processing (Microsoft Word).
• Reliable with excellent time-management skills.
• Available to travel to 2 cover other sites in the region if required.
• Security systems knowledge.
• Telephone/switchboard skills.

Responsibilities

• Ensure security provision, patrolling, inspection, monitoring and control of visitors and staff during normal activities and emergencies.
• Participate in Emergency Response Team (ERT) functions including roll calls, opening gates, and coordination with blue light services.
• Carry out routine patrols and investigate CCTV/observations in line with GDPR rules.
• Direct staff and visitors to areas, monitor site turnstiles, and report incidents for investigations.
• Manage booking in/out of tankers, vehicles and cranes on site and supervise access control.

Skills

SIA Licence

Driving Licence

Customer service

Communication skills

Security systems knowledge

Time management

Report writing

Teamwork

Attention to detail

Patrolling

Incident reporting

Public interaction

Job description

Falck in the United Kingdom is seeking a vigilant security officer to patrol, monitor, and control access across client premises. You will participate in emergency response activities, conduct site inductions, and ensure safety and security of buildings and assets.

Strong communication and customer service skills are essential. The role requires a valid SIA licence, a driving licence with access to a vehicle, and full 5-year work history for vetting.