Security Operative

University Hospitals Dorset NHS Foundation Trust; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in the UK seeks Security Operatives to join their new Security Team. Responsibilities include conducting 24-hour patrols, responding to incidents, and ensuring safety across multiple hospital sites. Candidates should have experience in security and customer service. Training and professional development opportunities are provided, along with a rotating schedule including weekends and holidays.

Benefits

Professional development

Flexible rotating schedule

Qualifications

• Good general standard of education with basic literacy and numeracy skills.
• Experience in a security role.
• Ability to comply with SIA licence requirements.

Responsibilities

• Conduct routine patrols of Trust grounds and buildings.
• Write and prepare reports.
• Utilise two-way radios and intercoms for communication.

Skills

Communication skills

Customer care

Teamwork

Education

GCSE English and Maths level 4 or equivalent

Tools

CCTV systems

Job description

University Hospitals Dorset NHS Foundation Trust

Security Operative

The closing date is 27 November 2025

Exciting Career Opportunity: Join Our New Security Team!

We're thrilled to announce new openings for Security Operatives to join our newly established Security Team at the University Hospitals Dorset Trust. In this role, you'll be an integral part of a dedicated team providing essential 24‑hour security services across all three of our hospital sites:

• Royal Bournemouth Hospital
• Poole Hospital
• Christchurch (Macmillan Unit)

Interview Date: 10th December 2025

Main duties of the job

Your Role:

• Collaborative Security: Work closely with Trust teams to prevent and reduce criminal activity. Respond effectively to acts of violence and aggression as needed.
• Comprehensive Patrols: Conduct thorough and efficient 24/7 patrols of both internal and external areas of our hospital sites.
• Supportive Presence: Offer assistance and advice to patients, visitors, and staff, ensuring their safety and enhancing their experience.
• Enhanced Patient Care: Contribute to excellent patient care by maintaining a secure and supportive environment.

What We Offer:

• Full‑Time Position: This role requires flexibility to work on a rotating schedule, including weekends and Bank Holidays, with shifts covering 24 hours a day. Flexibility to cover for colleagues during leave or sickness is essential.
• Professional Development: Engage in ongoing training to stay updated with evolving legislation and best practices.
• Diverse Interaction: Use your strong communication and customer care skills to interact with a wide range of people from various backgrounds.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues. UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Job responsibilities

Key Responsibilities:

• Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti‑social behaviour.
• Reports: writing and preparing statements.
• Emergency Response: Apply PMVA de‑escalation techniques when necessary, including physical restraint as a last resort.
• CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual.
• Incident Assistance: Support incident investigations as directed by the Trust Security Lead.
• Effective Communication: Utilise two‑way radios, the bleep system, telephones, and intercoms for efficient communication.
• Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.

Person Specification

Qualifications

• A good general standard of education with basic literacy and numeracy skills
• GCSE English and Maths level 4 or equivalent
• Awareness of the Community Safety Accreditation Scheme
• Ability to meet SIA licence requirements

Experience

• Experience in a security role
• Experience of working within a customer service environment.
• Knowledge of working with CCTV systems and related legislation.

Knowledge

• Working without direct supervision.

Other requirements specific to the role

• Current Full Driving Licence
• Ability to work as part of a team.
• Ability to work alone for prolonged periods.
• Ability to work under pressure.
• Security - access control, IT
• Customer Care
• Ability to use a computer for basic tasks using standard windows operating system.

Personal Attributes

• Reliable/trustworthy
• Enthusiastic/motivated
• Professional attitude/presentable appearance
• Flexibility
• Confidentiality
• Exposure to sensitive situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust